Success in today’s competitive business environment depends on understanding and ability to use operational Key Performance Indicators (KPIs). A clear image of the effectiveness, productivity, and general performance of a company may be obtained by monitoring these KPIs accurately. However, companies frequently face major obstacles in this pursuit.

Did you know that the average smartphone user has around 80 apps installed on their device? Yet, users only use about 9 of these apps more frequently than the others. User engagement trends have undergone a significant shift in recent years, and in-app communication strategies are proving to help capture and retain users' attention. In-app chat refers to the messages, notifications, and prompts that users encounter while using an app, guiding them through various features, updates, and offers.

Giving effective feedback is a critical skill for all team members to have. In this article, we cover 11 best practices for giving any type of feedback. Plus, get four tips to give feedback as a team manager, and five steps to give upwards feedback to a manager or leader. If you’re uncomfortable giving feedback, you’re not alone. Even though feedback is a critical part of effective workplace communication, a lot of us don’t know how to approach feedback in a constructive way.

In today's highly competitive business environment, a company's success hinges on its ability to provide effective customer support. A key aspect of this is team collaboration - the more effectively your team can work together, the better they will be at solving customer issues and delivering a superior experience. Let's discuss how team collaboration and customer intelligence can enhance your team's performance.

Salesforce is gaining attention in the rapidly changing field of artificial intelligence and technology thanks to its most recent strategic moves, which are intended to strengthen its staff and narrow its attention to generative AI. This article explores the noteworthy advancements and data that Salesforce recently disclosed, providing insight into the company’s strategies for hiring, cost containment, and technology innovation.

PTO policies vary widely among employers, with some offering a set number of days per year and others providing more flexible arrangements. The primary goal of PTO is to offer employees a work-life balance, ensuring they have time to rest, handle personal matters, and return to work refreshed. PTO is a crucial element in employee benefits packages, as it directly impacts job satisfaction and overall well-being.

A project proposal is a written document outlining everything stakeholders should know about a project, including the timeline, budget, objectives, and goals. Your project proposal should summarize your project details and sell your idea so stakeholders buy in to the initiative. In this guide, we’ll teach you how to write a project proposal so you can win approval and succeed at work.