Teams | Collaboration | Customer Service | Project Management

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New in Basecamp: Group Projects on Your Home Screen

Oct 12, 2023 By Basecamp In Basecamp
If you're looking for more organization options for your Basecamp home screen, you're in luck! With our latest product update, you can now group projects together on your home screen into piles we call Stacks. Stacks make it easy to organize your home screen by team, client, or a particular time period. Stacked projects appear at the top, along with pinned projects. And you have the control to arrange them in any order you would like. Enjoy!
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What's New in Asana | October 2023

Oct 12, 2023 By Asana In Asana
Welcome to the October edition of What’s New in Asana. First, designate what percentage of a person’s total bandwidth should be allocated to a certain task in Workload. Next, get a bird ' s-eye view of complex projects that require a comparison of original plans against real-time progress with Gantt view. Finally, use the dynamic “Me” filter to give each team member a personalized view of their tasks in a project.
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Zendesk Showcase 2023: Up close at the big AI drop

Oct 12, 2023 By Zendesk In Zendesk
🌃 Business leaders gathered in New York's Chelsea neighborhood to witness the latest #ZendeskAI advancements, including new #generativeAI capabilities and what it means for customer experience, employee experience, and data security. ✨ AI leaders @AKMofficial and @kozyrkov joined the Zendesk team onstage to unveil the latest in the AI space. Zendesk makes customer service better.
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DeskTrack

Imposter Syndrome: Causes, Types, Effects and Solutions

Oct 12, 2023 By DeskTrack In DeskTrack
Do you ever think that all your friends have better jobs and you, with better skills and experience, are still struggling with job security? Does being perfect all the time trouble you? Feeling imposter syndrome at work? All these emotions are because of imposter syndrome. Don’t know what imposter syndrome is? How does it affect you? Why does it occur? How to treat it? This blog will answer all such doubts. Here we will help you understand imposter syndrome in depth and find ways to prevent it.
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time doctor

14 tips to improve your work-life balance

Oct 11, 2023 By Time Doctor In Time Doctor

A healthy work-life balance is something everyone strives for. Employees with a harmonious work-life balance are more satisfied in their jobs, more productive at work, and more fulfilled at home. But finding that balance can be difficult. That’s why we’ve gathered 14 top tips to help you improve your work and personal lives. Read this guide to discover how to establish a healthy and productive work-life balance.

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InvGate

How to Use Help Desk Priority Levels to Prioritize Support Tickets

Oct 11, 2023 By Celeste Mottesi In InvGate
Setting help desk priority levels ensures every ticket is categorized and solved according to urgency and relevance. It creates the foundation for a proactive support strategy, helping your team to meet resolution times and avoid major issues or disruptions. For them to work successfully, you need a clear help desk ticketing process flow and InvGate Service Desk to automate it. If you have the two, you're set to succeed. How? Keep reading to find out!
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M-Files Overview

Oct 11, 2023 By M-Files In M-Files
M-Files is the leading platform for knowledge work automation. With the M-Files platform, knowledge workers can find information faster, work smarter, and achieve more. M-Files features an innovative metadata-driven architecture, embedded workflow engine, and advanced artificial intelligence. This enables customers to eliminate information chaos, improve process efficiency, and automate security and compliance.
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IT leaders tackle new challenges with security, AI, and CX

Oct 11, 2023 By Zendesk In Zendesk
Information technology leaders are responsible for keeping systems up to date and managing security issues amid shifting priorities due to rapid changes in technology. According to a global survey of 1,200 IT leaders, high competition, mounting customer expectations, and new AI tools are all contributing to changing priorities. We published our research in a report detailing the three top areas IT leaders are prioritizing along with strategic recommendations on how to realize these changes in order to stay ahead.
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Vision Helpdesk

Popular Chat Software Trends: What's Driving Adoption of Tools Like Vision Helpdesk?

Oct 11, 2023 By Megha Jadhav In Vision Helpdesk

Popular Chat Software Trends: Chat software gives invaluable capabilities to improve customer satisfaction and experiences across all sectors when used effectively. Providing exceptional customer service that cannot be matched by your competitors is crucial for business success. As conversational platforms continue to transform service teams’ capabilities, there are a few key trends that have emerged in chat software that empower brands to better support customers now and in the future.

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Simpplr

How the right intranet can help eliminate tech debt

Oct 11, 2023 By Lori Maupas In Simpplr

Technical debt (aka “tech debt”) is a silent killer in the enterprise — draining budgets, slowing productivity, and ultimately impacting profitability. It’s the hidden costs and challenges that arise from making short-term development decisions that sacrifice long-term code quality and maintainability.

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