Teams | Collaboration | Customer Service | Project Management

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The future requires new skills: Get your organization ready with learning and development

I’ve built my 20-plus-year career through continuous learning. I’m intensely curious about people and technology, and the way people experience technology and the world around them. This curiosity has fueled a learner’s mindset that urges me to always want to know what’s next.

12 Must-Have Features of PSA Software

In today’s fast-paced business world, finding the right tool to streamline your organization’s processes is crucial. Whether you’re a seasoned project manager or a curious entrepreneur, we’ve got you covered. In this blog, we’ll explore 12 must-have features to look for in a PSA software. From service request management, to invoicing, and capacity planning, we’ll guide you towards making informed decisions.

Manage Recurring Work with Retainers in Scoro

In this video, we'll show you how to plan, track, and invoice retainer projects in Scoro. Retainers are long-term partnerships where a client pays a fixed sum for a set number of hours or deliverables each period. While you enjoy a predictable revenue stream and workload, your client secures a strategic partner to help them achieve long-term goals. To set up a retainer in Scoro, simply toggle the switch to retainer when creating a new project.

AI Tools, Concerns, and Possibilities with Carolyn Clark & Shaun Randol

This episode features an interview with Carolyn Clark and Shaun Randol. In this episode, Amanda, Carolyn, and Shaun take on the vast world of AI. They discuss how they use tools like ChatGPT in their everyday lives, the role AI plays in internal communications, and security and ethics concerns in this new landscape.

Finding an equilibrium between doomsday and enlightenment with AI

Hardly a day goes by without mention of ChatGPT and AI. It’s all around us in media and conversations. Join us as we talk to Carolyn Clark, VP of Employee Experience Strategy at Simpplr, and Shaun Randol, EIC of Digital Publications at LAM Research and find out about life after ChatGPT, how the communication landscape might look in the future, and how AI could influence the employee experience.

Buddy Punch Ranked as the #1 EHS Management Software by GetApp

We are thrilled to announce that we have been recognized as Category Leaders by GetApp, a free online service that helps organizations find the right software by securing 1st position in the Employee Scheduling, Time Clock, and Workforce Management categories. Category Leaders rankings highlight top-ranked North American software products based on ratings from end-users in five key areas: ease of use, value for money, functionality, customer support, and likelihood to recommend.

How to promote a burnout-free workplace - Shauna Nuckles - Advocation

Shauna Nuckles, founder of Advocation, joins the podcast today to discuss how unhealthy work practices led to her own medical crisis. She discusses the three types of burnout, as well as the tactics she uses with her team to help agency leaders have honest, transparent conversations to promote a stress- and burnout-free workplace.

10 Key Benefits of a Hybrid Work Model for Employers

In the midst of the coronavirus pandemic, millions if not billions of people around the world switched from commuting and working at the office to working from home. This was a drastic change for many people as they had to adapt quickly to the “new normal” life we were living. This shift was rapid; however, many employees did not complain as the need to commute to work, wake up early, wear formal clothes, and pack lunch daily all fell away.

Fall in love with personalized conversational experiences

Building relationships through conversations and customer experience is key. 68% of customers expect personalized experiences, while 71% demand natural conversations. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

How to Encourage Employee Buy-In for Employee Monitoring Software

In the era of rapid digital transformation, organizations are eager to implement new digital tools and processes to stay ahead. While leaders embrace these changes with excitement, employees often exhibit reluctance towards change. So, how can organizations overcome this resistance? The solution is straightforward: by obtaining employee buy-in.