Teams | Collaboration | Customer Service | Project Management

%term

16 best asynchronous communication tools for productive teams

If your team relies on email threads or phone calls to communicate, they’re wasting a lot of time attending unnecessary meetings and reading irrelevant messages. Asynchronous tools are the key to sharing critical updates, managing projects, and working productively across different time zones. So which platform can help your team do their best work? In this article, we cover what to look for in a communication tool and share the best async collaboration tools for your team.

10 best project management software for Mac users

Are you searching for the perfect project management software for Mac computers? Look no further. We’ve done the research and found the top ten project management software and tools that’ll work seamlessly for Mac users. Give our list a scan and check out each tool’s best features and pricing. Soon, you’ll find the solution that fits perfectly with your business and team's needs.

5 reasons technical teams choose open source alternatives to Discord for effective, secure collaboration

Discord has become a popular platform for digital communities to meet, collaborate, and hang out. It’s easy to use, versatile, and offers a wide range of features that can enhance team communication and productivity. But is it a good collaboration tool for technical collaboration? Not always; there are some scenarios where Discord may not be the best choice for business collaboration needs.

June 2023 Version Update: Introducing Reports Library and Shareable Gantt Chart

This month we’re all about better insights – our brand new Reports Library makes it easier than ever to delve deep into various aspects of your business while a tiny new button in the Gantt chart will forever change the way you share project insights with your clients.

Zendesk CX Moment with Mizuno

In this CX Moment featuring Mizuno you’ll hear insights from Mizuno’s Whitney Conner, Director of Customer Support, on: The importance of weaving a company’s philosophy into the customer experience How to work seamlessly with different departments, from sales and marketing to accounting and IT Translating a commitment to sustainability into a positive experience for customers.

What is Board Software? Use Cases and Considerations for Your Organization

As businesses navigate the complexities of the modern era, the integration of technology has become crucial in optimizing boardroom operations. Among the transformative tools available, board software has emerged as a game-changer, revolutionizing the way boards of directors manage their responsibilities and steer their organizations towards success. According to research, the global board portal market size is expected to reach multimillion USD by 2030.