Teams | Collaboration | Customer Service | Project Management

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Connected and Aligned: Your Hybrid Team in Miro | Miro Next

In this never-before-seen session, we’ll get practical with best practices for distributed and hybrid work, learn to use Miro features and skills to include all voices in collaborative work and create a one stop Miro board for teams to gather information, share resources, and align expeditiously on what’s most important.

7 Myth Busters of Remote Work You Should Know

Working remotely from home has become more and more popular in recent years. Many employees choose to work from home because they want more flexibility in their schedule, they prefer to not commute to an office every day, or they want to avoid distractions. While being able to work from home sounds very attractive, you’ll probably come across some negative attitudes towards it, such as you cannot focus on your work or are required to spend more hours working remotely.

What we launched in May 2022

May was a future-looking month of innovation for Miro, with a slate of newly released product updates, making diagrams more robust and stylish and workflows more secure and streamlined. At Miro Next, our virtual conference, we unveiled a new platform and variety of new features and integrations designed to help organizations unlock new ways of collaborating and innovating, pushing beyond the boundaries of a typical digital whiteboard.

Customer Support: Definition, Importance and 6 Key Strategies

Many of us have experience interacting with customer support agents in various contexts, from streaming service subscriptions and car rental bookings, to online clothing purchases. For businesses worldwide, offering timely support across multiple channels and touchpoints is critical in today’s highly competitive and digital-first world.

Element Call Beta 2: encryption, spatial audio, walkie-talkie mode and more!

Back in March, we announced the first beta release of Element Call, our voice and video conferencing app powered entirely by Matrix. Since then, not only have we been busily using it for all our own internal small-group meetings (it currently only works with up to eight participants - give or take) but we’ve also been working hard on improving and updating it. That makes it really exciting to announce our first major update to Element Call: Beta 2. So, what does this update bring?

The Best Time Tracking App For Small Business

Small business owners often fall short of time to attend to every task or closely monitor their employees’ performance. But with the right time tracking app at your disposal, you can skyrocket your productivity and profits! From recording employee work hours to streamlining timesheet management, investing in the best time tracking app for small business can work wonders for you. In this article, we’ll explore the 10 best time tracking apps in the market today.

Hourly Time Tracking App: Features, Limitations, Alternatives

If you’re looking for an app that tracks time, monitors employee location, and calculates your employees’ pay accurately, the Hourly time tracking app is for you! Although learning to navigate the app may take some time, Hourly offers incredible features like payroll tax filing and workers’ compensation, along with time tracking. But is Hourly the best time tracking solution for your business?

Conducting Live Q&As in Annual Meetings: A Guide

During annual general meetings, your organization does not only present your financial reports and plans to your shareholders or members. Instead, you allow them to voice out and discuss company matters with you. After all, what is a meeting if it’s only one-way? AGMs are an avenue to strengthen your relationship with your shareholders and members. Fostering engaging discussions creates better conversations that would benefit both sides.