Teams | Collaboration | Customer Service | Project Management

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Drive employee impact: New tools to empower resilient leadership

In this new era of work, leaders have an opportunity to equip teams with clarity, alignment, and focus. Today, we’re proud to unveil a suite of new enhancements designed to help you do just that. According to the 2022 Anatomy of Work Index, workers spend 58% of their time on work about work, with 42% suffering from burnout and imposter syndrome at the same time.

June Update: Smoother Project Management Scoro

At Scoro, we’re all about getting rid of those tedious extra steps in your workflow. With this update, we are introducing several project management related improvements that significantly reduce manual work with similar or standard projects. Plus we’ve got some news on the emoji front! Here’s what’s new in Scoro.

Agile release planning: How to effectively plan for success

Every project needs a plan. But sometimes, even the best, most carefully drafted plans need to change. That’s the basic premise behind agileproject management, a project managementmethodology that’s wildly popular among software development teams. In 2021, 86% of software development teams were using agile, and it's quickly becoming the dominant practice in industries where iteration and flexibility are essential.

OneDesk - Webinar - Getting Started

A complete introduction to the major features OneDesk. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

Best Practices for Creating Newsletter Content

One of the biggest complaints from internal communications professionals is that employees don’t read their content. My next question is always, “do you know why?” The resounding answer is that employees are busy and don’t have time to read everything. This especially comes up when discussing an all-employee company newsletter. The average newsletter open rate is approximately 65-68%.

Connected and Aligned: Your Hybrid Team in Miro | Miro Next

In this never-before-seen session, we’ll get practical with best practices for distributed and hybrid work, learn to use Miro features and skills to include all voices in collaborative work and create a one stop Miro board for teams to gather information, share resources, and align expeditiously on what’s most important.

16 best chat platforms in 2022

Probably one of the three: an app to talk to coworkers, an app to talk to your friends, or an in-app chat where you engage in conversations with customers. Due to the newest Digital Markets Act issued by the EU Parliament and Council, the Big Tech gatekeepers will have to open their APIs to interoperate with other messaging platforms. This means that users will have more choice: they will not be limited to use the household name just because others use it.

Rocket.Chat's Roadmap Reveal #2: What's In Store for The Rest Of 2022

One of the biggest questions we get from our community is: ‘What’s in the roadmap!?’ That’s why we’re giving you full access to Rocket.Chat’s roadmap. Join Rocket.Chat’s CEO and founder, Gabriel Engel, and VP of Product, Chris Skelly, as they walk you through what’s next for the world’s largest open source communications platform in 2022 and, most importantly, why. And... that’s not all. We really want your input. We will be taking questions and feedback live so we can continue to build together.

The Pros and Cons of Offshoring Accounting

Companies often prefer to offshore their accounting tasks to an external accounting firm. Why? In-house accounting services can often be overly expensive due to hiring and training costs and require too much management oversight. But with offshore accounting services, you get high-quality services at affordable prices due to the low labor costs in popular offshoring destinations like India, Mexico, etc.