How can you balance your agency’s workload in a way that benefits both the productivity and health of your team? Amber Kemmis, COO of Instrumental Group and Remote Culture Advisor at CULTURISH, joins the podcast to talk about the key components of capacity management for agencies of all sizes: revenue management, time estimates, and individual capacity assessments. Drawing on her experience within multiple agencies of different sizes, she shares a unique approach to leveraging all three of these data points when analyzing your team’s capacity within the agency.

When scheduling messages, don’t forget to check the time zone of the person you’re sending to for extra consideration. 💻🕑

Employee work patterns can be tricky to manage due to inconsistent reporting, difficulties in monitoring off-site work, and the need to balance flexibility with accountability. Enter Workstatus, a solution designed to address these challenges and improve overall efficiency and performance while promoting transparency.