5 tips for employee surveys that actually make a difference
Best practices for collecting and analyzing human data in the workplace.
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
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Navigating Organizational Blind Spots & Maximizing AI with Monique Zytnik
This episode features an interview with Monique Zytnik. Monique is an award-winning, global internal communication leader who presents on best-practice communication at world conferences and guest lectures at universities. In this episode, Shawn sits down with Monique to discuss the misconception of authenticity, the challenge of creating culture, and why AI will never replace human creativity and connection.
Remote Work Accountability: How to Keep Your Team On Track
In today’s digital age, remote work is becoming increasingly popular, and the need for strong accountability practices comes with it. But how can you keep your team on track when everyone works from different locations? Enter remote work accountability – the secret ingredient for success in a distributed workforce.
Cost control 101: Optimize your project expenses
Cost control involves identifying expenses and finding ways to reduce them to increase company profits. In this piece, we’ll explain what cost control is and how cost control fits into the cost management system. Cost control is an essential part of any financial strategy. When monitoring your company’s finances, how can you stay within budget?
The customer experience jackpot: how Zendesk is winning big with AI
Learn about the features announced at Relate 2024 to see what Zendesk promises for future customer and employee engagement.
How to Stop Overservicing Clients w/ Ken Yarmosh
38% of agencies struggle with frequently overservicing clients. Of the 500+ agencies surveyed for the 2023 State of Agency Operations Report, 44% also said that client demands have become tougher to meet. Are you finding clients more demanding? Is overservicing happening more frequently in your agency? If so, 2024 can be different on both fronts.
How to Track Computer Activity?
Explore methods for monitoring employee computer activity. Check out both the non-digital and digital approach, as well as the benefits of using specialized software like Insightful for comprehensive, automated monitoring and real-time activity tracking.
The pros and cons of Microsoft Teams time tracking
Microsoft Teams is a great tool for workspace communication and project planning. It offers several features like Microsoft Teams channel, video meetings, task lists, Microsoft planner, and meeting whiteboards. You can also use various Microsoft Teams integration tools for an all-in-one solution. So it definitely does make employee collaboration super easy but is it really the right tool for time tracking and employee management solutions? Moreover, how does Microsoft Teams time tracking work?
New in Basecamp: See unassigned To-dos & Cards in one place
When you manage projects, you don’t want anything to fall through the cracks. Every detail should be captured, every task assigned. If no one is responsible, the work won't happen. Now in Basecamp, you can see everything that’s unassigned across your projects on a single page. Under Activity, you’ll see the new report: Unassigned to-dos and cards. The report is organized by project, so you can focus on one at a time. Click a project to see the to-dos and cards that aren't assigned yet.
Claire Quansah: 6 steps to successful change management
New tools and processes can transform your workflow. Especially when they’re well communicated, properly tested and correctly implemented. Successful change management motivates your team to adopt new practices. And makes them productive and happier - now and into the future. In this episode, we’re joined by Claire Quansah, an ops expert in the agency space with nearly two decades of experience. Claire shares the steps to consider when implementing change within your agency. She gives advice on how to promote continuous improvement and set your team up for success.