Teams | Collaboration | Customer Service | Project Management

April 2021

How Twiga uses Miro to empower Kenya's Mama Mbogas

In Kenya, countless communities rely upon small vendors called Mama Mbogas (which literally means Mama Vegetables) to bring fresh food into their neighborhoods. Mama Mbogas operate small food stands in cities and rural communities and play a vital role in distributing produce from farmers to consumers. Despite their importance, Mama Mbogas have historically faced immense challenges in running their businesses.

How Essense uses Miro to achieve customer excellence

The team at Essense is constantly looking for new ways to help their clients better serve their customers. With the help of Miro, they’ve created two templates for doing just that. The Amsterdam House and Service Blueprint templates are unique, creative ways to give structure to workshops, events, and conversations around the customer experience. It has certainly justified giving Essense the title of Miro Experts.

How to Find the Ultimate Co-founder

In this VMUG, we partner with Hayden Young from Antler, a global early-stage VC that enables the world's greatest entrepreneurs to find a co-founder, build a team, and create a company that solves world-changing problems. The key elements that make a great co-founder The non-obvious questions to ask a potential co-founder How some of the most successful co-founder relationships were formed.

How conversation design (CxD) is changing the game

Conversation design (CxD) is one of the fastest-growing opportunity areas for UX writers and designers. So what does a conversation designer actually do, and how can you apply your skills to this discipline? In this interactive VMUG, participants acted as the "user" and the presenter. Conversation designer Hillary Black played the bot (think: The Wizard of Oz). See where the conversation went as members of the Miro community interacted with a board.

How to equip remote worker to success

Hiring the best talent from around the world is no longer just an aspiration — it’s a reality. And while teams are looking for ideal candidates, they have to deal with the challenge of giving them the best technological tools to collaborate. Connect remote workers (and keep them connected) Manage payroll Deliver office services in the comfort of their own home Want more Miro in your feed? Please LIKE and SUBSCRIBE. You can click the bell to get notified about new videos.

How Blue Label Labs uses Jira in Miro during design sprints and beyond

At Blue Label Labs, we stand by select products like Miro because of their ability to enrich processes and furnish visual, collaborative tools that make our lives easier. We love using Slack for our day-to-day communications, but when it comes to intensive events like running design sprints, Miro is the centerpiece that brings our efforts together. It’s an excellent product, but it shines even brighter when effectively using plugins like Jira, which we will cover here.

Concept mapping in education: Tips for teachers

An educator has one primary goal: to help their students comprehend the concepts that are taught. It’s a tough job, particularly when students have different learning styles and levels of understanding. That’s where concept maps come in handy. These visual learning tools show the relationships between different ideas so that students can work through them and better grasp how they’re connected.

How we do product management at Miro

When I first joined Miro, less than a year ago, we had 3 million users and around 300 employees. A lot has changed since then. We have since grown to approximately 15 million users and 700 employees, making Miro one of the fastest-growing B2B startups in history. With such hyper-growth, there’s an ever-growing need to scale the way we do product. In this article, I’ll walk through the approach that I introduced at Miro a while ago and is currently at the heart of our product strategy.

How to plan for success with Miro

Planning to revamp your website, organize a charity drive, or maybe a spring picnic with friends? According to PMI the success of your project is highly dependent on the planning stage. Research shows a strong correlation between planning and success, even when spending as little as only 20% of your time on planning. Spending that extra time in the beginning to prepare for anyl possible scenario could save your picnic from the rain and your project from derailing.

How to facilitate a successful virtual breakout group session

If you’ve participated in a workshop, conference, or brainstorm, then you’ve probably experienced a breakout session. That’s when the meeting facilitator divides up participants into smaller groups to privately discuss a topic. When done correctly, breakout sessions are an excellent opportunity to have candid conversations and connect with other participants on a more intimate level than a broader meeting allows.

How to make a concept map - with examples!

A concept map is a diagram that shows relationships between different ideas, and it’s a useful tool for organizing your thoughts and understanding the nitty-gritty of a specific topic. Sounds helpful, doesn’t it? That brings you to this question: how do you make one? These maps are flexible and can be as simple or as complex as you need them to be. Below, let’s dig into everything you need to know about how to make a concept map.

How to drive customer value with collaborative product development

We’re in the midst of a collaboration renaissance. The global shift to remote work has forced many companies to rethink how teams collaborate. In the absence of habits and best practices that we used to take for granted, everyone is looking for new ways to connect, innovate, and get work done. For product development teams, that has been a huge challenge — and a huge opportunity.