Teams | Collaboration | Customer Service | Project Management

March 2024

Diagram design 101: Tips for effective visual diagrams to supercharge innovation

Diagramming helps us visualize abstract information so we can understand, problem-solve, improve, and innovate. Luckily, you don’t need to be an artist or designer to create a diagram. Anyone can create effective diagrams by following basic diagram design. In this post, we’ll cover why diagrams can be such useful communication tools, the anatomy of a good one, and a few pro tips to take your designs to the next level.

3 reasons why customer centricity feels hard - and how to overcome them

The idea of customer centricity sounds simple enough in theory: Just treat customers well, right? But building a customer-centric culture is about more than just good customer service. In fact, customer centricity is an organizational mindset that shapes everything from product design to entire business functions — even the ones that aren’t necessarily customer-facing. It speaks to an organization’s ability to put the customer at the forefront of all business decisions.

Miro Magic for Agile Coaches: Collaborate, Plan, Succeed!

Step into the dynamic world of Agile coaching with Miro and discover how this powerful tool can elevate your coaching strategies. This video is crafted for Agile Coaches looking to integrate Miro into their coaching practices, providing deep insights into how Miro can enhance collaboration, planning, and agile methodologies. From fundamental features to advanced techniques, we delve into everything you need to employ Miro effectively.

What's New: What we launched in March 2024

In case you missed it, a couple weeks ago we hosted this year’s first What’s New webinar. Check it out on demand to hear directly from our Product Marketing team who dove into new updates, feature glow-ups, and demos. Once you’re caught up, take a look at all the new releases from this past month that will help you build, iterate, and design faster with Miro. This includes new visual cues to comment bubbles that make it easier to have contextual conversations.

How a childlike state of creativity fuels innovation

Rapid advancements in generative AI along with attention-grabbing headlines about AI tools replacing jobs have many people thinking: In a world where technology can do so much, what do humans bring to the table? For me, the answer is creativity. While generative AI can augment human creativity, it cannot replace it. Yet many of us don’t carve out the time or space to tap into this unique ability — and that’s where we can learn a lot from kids.

What is Miro? The Ultimate Tool for Creative Minds

Embark on a captivating journey into the heart of collaboration with Miro! Miro is your visual space for innovation, an all-encompassing platform designed to change the way teams think, plan, and create together. Whether you’re initiating brainstorming sessions, managing complex projects, running workshops or just looking to organize your thoughts, Miro provides the ultimate canvas for all your creative and strategic needs. Tailored for both beginners and seasoned professionals, this guide dives deep into Miro’s functionalities, ensuring you leverage every aspect of this dynamic tool.

Learn the basics of For Loops in flowcharts: A programmer's guide

When it comes to building an application that’s scalable and performant, it’s important to remember that humans are fallible — sometimes systems are too complex to keep in one’s head. And that’s okay! To stay organized and ultimately meet modern demand, it’s essential to have documentation that helps you visualize these systems.

Miro for Engineers: Innovate and Collaborate Effectively

Step into the innovative world of engineering with Miro and discover how this versatile tool can revolutionize your projects. This video is tailored for engineers who want to integrate Miro into their daily workflow, offering in-depth insights into how Miro can enhance collaboration, planning, and problem-solving in engineering. From basic functionality to advanced tips, we cover everything you need to use Miro like a pro.

How to streamline processes to make your org more efficient

If you calculated the cost of lost business, customer churn, and wasted employee time from inefficient processes, what would you find? Every time you add new staff or technology to your business, your processes and workflows evolve. I’ve seen first-hand how these micro-changes add steps and complexity to your work — until you’ve inadvertently created a monster of frustrating and expensive inefficiencies.

MASTER Miro in 3 Minutes: A QUICK & Effective Overview

Short on time but eager to learn about Miro? This is the perfect video for you! In just 3 minutes, we provide a rapid yet comprehensive overview of Miro's key features and capabilities. Ideal for beginners or anyone looking for a quick refresher, this video packs essential information into a brief, digestible format.

Miro among the top performers in Okta's Businesses at Work 2024 report

We at Miro are thrilled to be included in Okta’s Businesses at Work 2024 report. Leveraging anonymized data from nearly 19,000 global customers, this annual report provides one of the most comprehensive windows into app use within enterprises — and even serves as a bellwether of future usage.

From chaos to clarity: How project workflows lead to success

Careful planning and organization are the not-so-secret sauces behind any successful project. To avoid chaos, confusion, and rework, you need to know what’s happening, who’s doing it, and when it needs to be done. But to plan a winning project, it’s not enough to know the what, who, and when. You also need to understand the how. That’s where your project workflow comes into play.

Designing with Miro: Unleash Creativity for Product Designers

Step into the world of product design with Miro and discover how to elevate your creative process! This video is a goldmine for product designers seeking to integrate Miro's dynamic features into their design workflow. Covering everything from the basics to pro-level tips, we guide you through innovative ways to use Miro, making it an indispensable tool for your design projects. 🎨

How a successful product leader inspires innovation: An interview with Miro community member Michel Hauzeur

Innovation is the lifeblood of any forward-thinking organization, and to achieve innovation, you need well-structured, collaborative teams. Michel Hauzeur — a Bogotá, Colombia-based Miro user and leader in product development and design — has mastered the art of fostering innovation through strategic team-building. Hauzeur is the Product Design & Innovation Leader at a tech service company called Nearsure, an independent consultant, and speaker..

Miro Tech Talks: Tackling Software Testing Challenges

We’ll delve into common challenges experienced in software testing and discover innovative solutions. You’ll hear about employing computer vision and AI for testing, with experienced engineers from Miro and TestDevLab. During this session, you’ll gain insights to effectively tackle your QA challenges.

Miro Mastery for Product Managers: Win at Workflow

Discover how top product managers are revolutionizing their workflows with Miro in this essential guide. Tailored for the savvy product manager, this video dives deep into the strategic use of Miro for product management. From the basics to advanced techniques, we provide you with the tools and insights needed to manage your products more efficiently and creatively.

Unlocking Success: Kolleno's journey to effortless sales and marketing campaign planning with Miro

Kolleno’s quest for a tool to revolutionize its multi-channel campaigns planning led to a pivotal partnership with Miro. Miro played a vital role in simplifying planning, fostering teamwork, and boosting productivity. Its visual collaboration capabilities exceeded expectations, setting the stage for Kolleno’s success in efficiently scaling its business operations.

New & noteworthy Miroverse templates from Feb 2024

February was full of surprises for this month’s Miroverse roundup! From templates featuring roadmaps, calendars, and research to AI, and more, the community was busy sharing new and innovative ways of working. Let’s show these Creators a little love for their brilliant contributions to Miroverse in February!

Your guide to understanding (and improving) organizational efficiency

There’s a difference between getting the work done and getting the work done well. As a leader, you’re likely most focused on the second part. You don’t just want to get random tasks across the finish line at any cost — you want to maximize your team’s resources and deliver high-quality work that makes a meaningful impact on your organization. Whether you use the academic term to describe it or not, what you’re working toward is better organizational efficiency.

Learn to make a diagram: 8 common pitfalls to avoid

Figuring out how to make a diagram seems easy enough. You draw shapes, use lines and arrows to connect them when necessary, and then add labels. Not so bad, right? But creating an effective diagram — one that clearly represents your information — involves more than doodling. Here are eight common diagramming mistakes to avoid (and why it’s worth your effort to get these visual aids right).

Mastering PI Planning in Miro: A Quick Guide for Agile Teams

Embrace the power of Agile methodology with our expert guide to PI Planning in Miro! This video is tailor-made for Agile teams looking to enhance their Program Increment (PI) planning process. We'll take you through using Miro as a dynamic tool for effective PI Planning, ensuring that your team can collaborate, plan, and execute with maximum efficiency.