Teams | Collaboration | Customer Service | Project Management

December 2022

22 productivity tools developers must try in 2023

You’re trying to focus on coding, but office chatter keeps disturbing you. You want to reach your teammates, but they don’t respond to their emails. You’re trying to find a piece of information related to your current project, but you don’t know where to start. Do these scenarios sound familiar? We hope not. Developers’ tasks are complex as is. But sometimes, productivity issues can add to their woe.

Is Slack HIPAA-compliant? 5 alternatives for healthcare organizations

Slack is one of the most popular instant messaging tools for organizations of all sizes. Due to its easy interface and features, many clinics and healthcare establishments prefer to use Slack for their everyday communication. HIPAA (Health Insurance Portability and Accountability Act) is a law that guides how to protect sensitive PHI (patient health information).

10 ways to improve teacher-student communication in remote classrooms

Distance learning and digital education have opened up many opportunities for students worldwide, allowing them to learn flexibly and conveniently. With course materials and lectures made available online, students can learn on their own terms. By leveraging online tools and resources, teachers can provide a personalized learning experience for students' needs and learning styles. Therefore, effective teacher-student communication is key to ensuring the success of digital education.

Building Secure Chat Experiences That Convert, Engage and Retain Users

Everything starts with a conversation. 🗨 The world’s leading organizations understand this and make sure chat is available within their mobile apps or websites. However, getting it done is not so easy. There are many things to consider. Choosing to rely on third-party messaging platforms comes with heavy compromises on data security, privacy, and ownership. 🔒

8 ways to fortify cyber security while working remotely

In 2020, companies were pushed to adapt to an unprecedented global pandemic. They shifted rapidly from an office-based workforce to a remote one. And with that went the protection of having employees connected through on-premise secure servers, which called for a remote work cyber security infrastructure to be installed. Employees had to configure the official devices through their home networks, and the IT department had to work at scale for remote work cyber security.

6 common customer communication challenges that FinTechs face

Organizations in FinTech are increasingly met with customer communication challenges due to their rapid growth. What are these challenges, and more importantly, how can you solve them? We’ve asked an expert: FinTech consultant Ellen Cibula.‍ Financial technology, or "FinTech," is a blanket term to describe any company that provides financial services using software and modern technology. The industry has exploded in recent years as more people opt for digital-only banking options.

12 best collaboration tools for DevOps teams

DevOps is a mindset, a culture, and a set of techniques that product teams embrace to reduce the software development life cycle, improve collaboration and visibility. It accelerates time to market for new updates while also ensuring the top-notch quality of releases. DevOps involves the combination of software development (Dev) and IT Operations (Ops) personnel into cross-functional teams capable of building, running, and monitoring their product releases.

MS 365 ban from German schools sparks implications for public sector organizations in the whole EU

After a 2 year-long investigation, the German Government’s Data Protection Office (Datenschutzkonferenz or DSK) has concluded that Microsoft 365 is not GDPR compliant and banned its use in schools all over Germany. This news further confirms a Europe-wide trend of government-related institutions moving away from US-based tech providers.

10 tools for secure and effective distance learning

Distance learning tools provide students with flexibility and convenience, enabling them to take courses at their own pace. In addition, it offers the opportunity to gain valuable knowledge and skills while still retaining the freedom to pursue other interests or commitments. Even through a computer screen, online collaborative learning tools can keep students interested and engaged. For all these reasons, it is not surprising that online education is continuing to grow.

How to communicate effectively when working remotely: 10 proven tips

Have you ever noticed how difficult it can be to communicate with your colleagues remotely? It can be challenging to communicate effectively with remote teams for several reasons, like lack of face-to-face interaction, time zone differences, and difficulties with technology. In fact, 20% of workers say communication is their number one challenge while working from home.

5 ways to improve patient experience in 2023

Today, patient experience encapsulates much more than it used to. Providing optimal healthcare is not enough on its own: it includes satisfaction with the overall service, which includes more than just a treatment. A satisfactory patient experience has the potential to drive profit and quality improvements in your practice, so it's no wonder that many healthcare providers are looking into improving it.