Teams | Collaboration | Customer Service | Project Management

Microsoft 365

Asana Launches a New Suite of Intelligent Tools for the CIO

Asana's State of IT research reveals 77% of IT leaders feel responsible for leading AI transformation within their organisation. Deeper integrations with Microsoft 365, AI-powered reporting, and enhanced workflow capabilities all with safeguards and controls help CIOs build the right foundation for AI to drive greater ROI.

Branch Office Monitoring With EUEM

The modern workforce has become increasingly remote and distributed, necessitating the need for monitoring solutions to ensure optimal performance in branch offices. Employee Experience Monitoring or Digital experience monitoring (DEM) has emerged as the critical tool for IT teams and businesses to address the challenges associated with remote work environments. This article combines two informative pieces to provide a comprehensive guide on how to monitor remote branch offices using DEM.

Solve UC Problems Before They Cost Money

In this webinar, we discuss the high cost of UC&C application issues, and the impact these issues have on organizations. We'll be doing a deep dive of the amount of tickets organizations receive, the amount of time these tickets take to resolve, some real customer examples, the typical steps taken with and without Exoprise, and the ROI of real-user monitoring.

Hosting Effective Hybrid Meetings with MS Teams: Best Practices and Tips

As many companies are adopting a combination of on-site and remote work, the way meetings are conducted is also changing. Today, hybrid meetings are becoming much the norm amongst workplaces — sometimes referred to as the “new normal”. Regardless of location, teams can now seamlessly collaborate, and keep track of progress and tasks without the need to travel. Learn more about how this meeting format works, as well as hybrid meeting tips and practices to take into account.

Jira Service Management & Microsoft Teams

Jira Service Management offers a variety of integrations with Microsoft Teams to facilitate effective communication, improve collaboration, and streamline the process of resolving issues. This video provides a comprehensive overview of the integrations between Jira Service Management and Microsoft Teams, including ChatOps for Incident Management, conversational ticketing through Chat, and the functionality of Jira Cloud.
Sponsored Post

Monitoring Teams & Zoom on macOS Devices

When it comes to macOS, monitoring the digital experience comes with many challenges. When considering these challenges in relation to monitoring such business-critical UCaaS applications like Zoom, Teams or Cisco Webex, the challenges multiply - especially if relying solely on built-in macOS tools.

Is Downdetector an Effective Monitoring Tool?

The internet has become an essential part of our lives, especially when it comes to business. Whether for work, communication, or entertainment, we heavily rely on the internet’s availability. However, when the internet goes down unexpectedly, it can be frustrating and disruptive. This is where Downdetector has become integral for many people in determining the status of an internet service.