Teams | Collaboration | Customer Service | Project Management

Latest Posts

6 work styles and how to help team members discover theirs

Work styles refer to the unique ways that people get their work done. By determining your team members’ work styles, you’ll be better equipped to motivate them and set them up for success. In this article, we explore some common work styles and walk through how you can fit together on a team. Workplace collaboration isn’t always a walk in the park. However, bringing diverse minds together can also be a very powerful thing.

Three strategic shifts IT leaders are implementing in 2023

The landscape of IT is evolving rapidly, influenced by remote work, advancements in AI, and other significant factors. To understand the current state and anticipate the future trajectory of the IT field, The Work innovation Lab, a think tank by Asana, partnered with Firstbase—the leading provider of flexible work equipment management for remote and hybrid workers—and Sierra Ventures—an early-stage venture capital firm investing in the future of enterprise technology.

Get motivated: 10 tips for finding motivation at work

Motivated people are happier and more productive at work. If you’re trying to build your motivation levels, you don’t need to listen to a motivating podcast—what you need is clarity. When you understand the impact of your work, you’re more motivated and ready to get work done. In this article, you’ll find tips on how to get and stay motivated as an individual team member and manager. Let’s face it—it’s unlikely you can make every day at work be your best.

Stage Gate process: How to prevent project risk

The Stage Gate process divides your project into stages and gates, which serve as progress checkpoints. You can use this methodology to prevent project risk and streamline communication. Plus, learn how to use the Stage Gate process to clarify project tasks and improve project outcomes. The Stage Gate process prevents project risks by establishing areas for review at every stage of the project lifecycle. It is most commonly used in product development to ensure products are at their best before launch.

Practical innovation: How operations leaders see AI adoption

As technology evolves and AI creates new ways to innovate and streamline work, operations professionals find themselves at a crossroads. AI isn’t just a concept—it’s changing how organizations work, right here, right now. But there are two sides to the coin. While AI presents unprecedented opportunities, it also comes with challenges.

4 easy steps for creating an effective knowledge base

A knowledge base is an internal or customer-facing library dedicated to a specific topic, product, or service. The goal of a knowledge base is to be a repository of information for those who are learning about a topic, so they can find the information they need. Knowledge bases can help customers find answers to questions they have, which helps minimize customer service requests. Learn how to increase customer satisfaction by following four easy steps.

Virtual team: 10 ways to build a collaborative culture

If we learned one thing in 2020 it’s that remote work is possible. The myths that virtual teams are less productive, it’s impossible to connect through just a screen, or that remote work reduces career growth have officially been busted. According to the 2020 state of remote work report, almost 70% of full-time workers in the U.S. worked from home during the COVID-19 pandemic.

Are you time blocking your calendar? Here's why you should start now.

In the past week, you’ve probably reprioritized your tasks, rescheduled your calendar, and maybe even worked late to get something done. You’re not alone. According to recent research, 87% of knowledge workers are working two hours later every day compared to 2019. Yet over one-quarter of deadlines are missed each week. Every day, we juggle competing demands on our time and, as a result, experience more chaos than clarity. Luckily, there’s a solution: time blocking.

OKR vs. KPI: Which goal-setting framework is better?

OKRs and KPIs are both methods of performance management, but they can help you reach your goals in different ways. OKRs are a goal-setting framework, while KPIs track goal performance. In this piece, we explain how to combine the benefits of these frameworks to improve business performance. OKRs and KPIs may look a bit like alphabet soup at first glance, but these acronyms are valuable ways to set and achieve goals.

How to write an effective project objective, with examples

You finished your project, now what? If you don’t have a system in place to know what your project objectives are, you don’t have an easy way to know: Did your project succeed? Did you hit your goals? Or did you miss your target? Crafting a project objective isn’t hard, but you have to make sure it’s a measurable, helpful way to evaluate project success. This guide will help you get started with project objectives and supercharge your project management skills.