Remote collaboration is the process of working together towards a common goal while being physically apart. It is the staple of digital workplaces and is a must-have in the time of remote and hybrid work. The world of work now implies a dispersed workforce and team collaboration is an essential ingredient in business success. Yet, many organizations struggle to implement effective remote collaboration.
The benefits of team collaboration are clear. Employees can do more and perform better when they work together towards a common goal. Working collaboratively brings out the best in each employee and they take pride in knowing that they are part of a team. As a result, employees are happier and less stressed, which increases engagement.
Messaging is how most of us communicate in our daily lives nowadays. But do you know the difference between synchronous and asynchronous messaging? Do you know that you do both? We communicate asynchronously with our friends, coworkers, and customer service agents. Find out the benefits of this communication method and why you should introduce it as your customer support channel.
Collaboration vs competition is an old debate. Is there a clear winner? We believe that there is, but also that there are lessons to be learned from both ways of working together. Find out what effects do these approaches have in the workplace!
Probably one of the three: an app to talk to coworkers, an app to talk to your friends, or an in-app chat where you engage in conversations with customers. Due to the newest Digital Markets Act issued by the EU Parliament and Council, the Big Tech gatekeepers will have to open their APIs to interoperate with other messaging platforms. This means that users will have more choice: they will not be limited to use the household name just because others use it.
This quarter, we've worked hard to improve all product areas with new functionalities and enhancements. Continue reading to learn more about the latest features and improvements in team collaboration, omnichannel, and Marketplace.
Team communication apps are essential to successful digital workplaces. Remote workers around the world depend on communication with their colleagues to effectively collaborate on important projects. Today, we’re surrounded by numerous workplace technologies. Yet, it seems like the simple instant messaging apps have made the most impact on our remote and digital work experience. There are numerous team communication apps on the market today.
Organizations know the power of communication, and they also know the power of branding. That’s why they’re increasingly looking to purchase white label messaging apps. These apps allow them to connect with their customers or enable their employees to connect internally via instant messaging. Messaging apps can also be implemented as an in-app chat to guide users through the app or website.
As customer-facing businesses grow, they are trying to find new ways to serve their customers. However, they want to keep their brand aligned across all communication channels. White label chat app helps them do exactly that. Compared to custom-developed chat apps, white-labeled ones can be implemented faster and require fewer resources. Read on to find out what are the advantages of white label chat over custom-made chat apps, and why organizations opt for white-labeled chat products.
The world of open-source is stronger than ever. As the world gets more connected, more people are interested in being a part of building amazing new technologies. However, there are many more advantages to open-source software than just that. Specifically, there is probably no better way to learn and grow as a developer than to contribute to open-source projects. But, it’s hard to choose from so many different options!
