Teams | Collaboration | Customer Service | Project Management

Latest Posts

5 best unified communications software systems

Have you ever wondered about the importance of unified communications software for your organization? After the Covid-19 pandemic, more and more companies are accepting hybrid or remote approaches to working, fueling the need for secure and reliable unified communications software to increase team productivity. How teams interact with each other and communicate with customers has become more complex. This article outlines the best unified communications software for your organization.

Organizational security: How to keep your data safe?

Online business risks are ever-increasing as we move further into the digital age. Cyber threats are becoming increasingly common, so taking proactive steps to reduce attacks is important. One way to do this is by implementing a robust organizational security policy that covers all possible vulnerabilities. Data security is essential for businesses that deal with sensitive information regularly.

The top 7 collaboration tools for software development teams

Working remotely doesn’t have to decrease overall team productivity. . Teams can get on the same page to maximize business output with the help from reliable collaboration software. This is especially true for software development teams whose work is highly collaborative. Collaboration tools can elevate the quality of developers’ work by saving precious time and increasing productivity.

25 most popular open source software in education

We are seeing more open source software being applied in the education industry. This is no surprise since its specific advantages make it extremely attractive for educational institutions such as schools and universities. The widespread imperative is that more investments need to be made to facilitate digital education. After the pandemic, this became apparent more than ever. This article brings you the list of the most popular open source software in education.

How banks and financial institutions can improve customer retention and engagement

Financial Services is undergoing a major digital transformation. Technological advances are changing the very core of the business - making transactions and related processes automated. With automated and digitalized services, banks and other financial organizations are looking for effective ways to retain old and attract new customers. Research suggests that FinServ organizations will be able to differentiate themselves from others with the quality of customer service.

6 best chat apps according to developers

Providing efficient chat options to developers can help optimize workflow and increase your business’s return on investment (ROI). Developers must stay aligned with their team when working on a project. Connecting them via a chat platform is the easiest way to do this. With the help of an adequate chat app, you can achieve project-based communication within your teams.

The ultimate ChatOps guide + 5 best tools to integrate ChatOps for your organization

For developers, collaboration goes beyond instant messaging apps or project management tools. Information gaps between departments, personnel, and operations support may exist, especially when developers have a big workload or are working on a complex code or project. A newer collaboration model can help developers streamline their work and eliminate information silos that delay decision-making. A level up from older tools, ChatOps is also known as ‘conversation-driven collaboration’.

Enabling team collaboration in FinServ and FinTech with Rocket.Chat

Financial services are an industry in transition. Digitization touches almost every aspect of business, and the impact of digital technologies will only increase in the upcoming years. With changes in technology, the very core of finance - like transactions and related processes - is changing. This impacts other areas of business, too. Customers are expecting better digital services, meaning that the way teams collaborate also needs to transform and digitize.

10 best ChatOps tools to streamline devs' work in 2023

Collaboration is the staple of modern workplaces. Teams used to communicate with e-mails, but the hassle of finding and keeping track of information made them move to chat-based apps. Team chat apps made it possible to connect the whole team in a single place. But, collaboration doesn't stop with the team members; it extends to clients, tools, and bots, which are required by teams to work effectively and stay on track with goals.

6 ways to secure communication in privacy-conscious organizations

In a digital-first world, organizations use a wide range of secure communication channels such as chat, email, phone, and video calls. In an enterprise, team members share sensitive information internally and with clients. Is your communication platform reliable at all times, with zero vulnerabilities? Your enterprise and customer data may be compromised if your platform doesn't guarantee these features. So, how does security for communication work on an enterprise level?