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53% of Leaders Say Inconsistent Performance Is an Issue - Could WFA Be the Solution?

Uncover how different work settings impact team focus and productivity. Learn to optimize diverse work preferences for peak performance by implementing WFA and see how Insightful's hour tracker tools can transform your approach to workplace flexibility.

What is Workforce Engagement? Know All About It.

Over the past few years, workforce engagement management has shifted its focus from task and quality management to prioritizing employee engagement. This evolution has sparked industry-wide interest, as WEM now enables managers to track and enhance employee engagement while also elevating the customer experience. Research shows that 92% of business executives agree that engaged employees work better, helping their teams succeed and improving overall results for the company.

What is Quiet Quitting? Learn the Causes and Symptoms!

In recent times, social media search pages have been stormed by? This trend has sparked discussions about how emotionally attached people are at work and how engaged they feel. Many companies are now looking for ways to tackle this quiet sign of disengagement. The term what is quiet quitting has become popular among the genZ employees, especially after the viral TikTok post in 2022. It was able to capture media attention, and the term was all over media houses.

10 top metrics to measure call center productivity

Call center productivity plays a vital role in boosting your call center’s growth. The more productive your agents are, the better their output, which ultimately leads to higher revenues. However, with everything going on in a call center, measuring employee productivity rates can seem challenging. But don’t worry. In this article, we’ll cover what call center productivity is and highlight 10 vital call center metrics you can use to measure productivity.

Top 5 Work Timers to Enhance Your Productivity

20 Feeling overwhelmed by your to-do list and not sure which timer can help you stay on track? Look no further! We’ve rounded up the 5 best timers to improve your productivity and keep you laser-focused. Whether it’s tackling projects or boosting your time management, these timers are the ultimate tools to conquer your goals.

How to Get More Demo Calls Booked: A Comprehensive Guide

Booking demo calls is essential for businesses in the B2B and SaaS space. Demo calls provide a unique opportunity to showcase the value of your product and convert leads into paying customers. However, getting more demo calls scheduled can be challenging, especially with busy prospects and increasing competition. This guide will walk you through actionable strategies to boost demo call bookings and optimize your sales funnel. ‍ 1.

How to Calculate Productivity: A Comprehensive Guide

Calculating productivity is key to ensuring a business operates efficiently, effectively utilizing resources to produce the maximum output possible. Whether it’s tracking employee performance, resource utilization, or overall company performance, understanding productivity can lead to significant gains. In this comprehensive guide, we’ll explore the concept of productivity in business, its importance, and several formulas and methods to calculate it accurately.

What is Employee Performance? The Importance and The Factors Affecting It, Explained

In today’s business landscape, company growth depends on work efficiency, which depends on employee productivity. The better the productivity, the more efficient work becomes. Therefore, employee efficiency is the foundation of an efficient workplace. Knowing what exactly drives employee performance can help you transform the whole organization.

20+ Best Business Productivity Apps - Save Money, Time and Effort

Coffee could be killing your productivity. As former Googlers say, relying on your morning cup of Joe will likely worsen your work rate. But there’s also one thing that can boost your output, not undermine it. I’m talking about the best apps for productivity. These tools save us time, effort, and money—even if we indulge ourselves in a cup of coffee occasionally. So, let’s talk about business productivity apps. At Chanty, we are keen on exploring digital tools.