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Peak Productivity Hours - All You Need to Know

Can you Evaluate the Peak Productive Hours at your Workplace? I’m sure the answer is certainly ‘No’! These days optimizing productivity has become more important than ever. However, not all working hours are equally productive for everyone. The traditional 9-5 schedule, while widely adopted, may not be the most effective way to harness the full potential of your workforce.

Launching Your Virtual Team: A Detailed Review of Top 10 Virtual Assistant Websites

Virtual Assistants have become a game-changer in today's digital workspace. Learn about the best websites to hire VAs, understand their specialties, and how their use can be a cost-effective solution for your business needs. Find out how remote desktop monitoring software like Insightful can help!

15 Inbound Call Center Metrics to Measure Performance

This comprehensive guide explores 15 vital inbound call center metrics that can be leveraged to enhance performance, productivity, and customer satisfaction. From Average Wait Time (AWT) to Agent Attrition Rate, each metric is explained in detail with practical suggestions on how to use them to improve call center operations. Plus, find out how Insightful's employee screen monitoring software can revolutionize your call center performance.

The Relationship Between Time Tracking and Company Culture

Does computer monitoring software need to affect your company's culture in a bad way? Is there a possibility that it could complement it? Today, we're exploring the affect monitoring can have on your business. We know this, because we've seen how Insightful works with our culture, as well as with our clients'.

A Blueprint for Effective Employee Evaluations

Regular and proper employee evaluations are the building blocks of progress, employee motivation and productivity, but are you doing it right? Find out what makes a good feedback and how to make evaluations more objective, accurate and personalized with the help of employee monitoring software.