Teams | Collaboration | Customer Service | Project Management

Latest News

Why this author swears Miro is the secret to writing a book

Becca Grischow can outline an entire novel in just under an hour. You might be thinking, well that’s probably because she’s had a lot of practice. That’s true. Grischow is a Chicago-based author who has worked on more than 50 written and ghostwritten books. But there’s one other factor that makes her a storyboarding whiz: Miro.

Customer Service Optimization: Achieving Excellence

Welcome to our article on customer service optimization and how to provide a great customer experience. In today’s competitive business landscape, it’s crucial to provide an exceptional customer experience to seamlessly stand out from the competition. By optimizing your customer service, you can improve customer satisfaction, enhance the customer journey, and unlock growth and success for your business.

Effective Goal-Setting with OKRs: Strategies for High-Impact Team Management

Dive into the world of OKRs and discover strategies for impactful team management. Enhance goal alignment, clarity, and adaptability across your organization with Insightful's screen monitor software. Start optimizing your team's performance today – read our guide for actionable insights!

Excel Time Tracking: Templates, Pros & Cons, and More

Have you ever wondered how companies keep track of the time their employees spend on different projects? Time tracking is not just about ensuring everyone gets paid accurately; it’s also crucial for understanding productivity and efficiency. In time management, Excel has emerged as a versatile solution. But what exactly is Excel time tracking, and how does it work?

World's Top 31 Business Process Outsourcing (BPO) Companies

Are you intending to pair with a BPO company but are confused about choosing one? Or, you can’t set your objectives to outsource the services. If these are the reasons for coming on this page, you are on the right track. Though the concept of BPO was aroused in the late 1980s and early 1990s, with technical advancement, it has become popular in large enterprises for back-office support. Now, you can see many dimensions of BPO.

Salary or Hourly: Which Employment Type Suits You?

Are you at a crossroads in your career, wondering which employment type aligns best with your goals and lifestyle? The choice between salary and hourly employment is a pivotal decision that can significantly impact your work-life balance, financial stability, and overall job satisfaction. To shed light on this dilemma, let’s start by asking a fundamental question: What type of employment suits you better?

2023 in review: A look back at the big and the small wins

It’s that time of year again to reflect on the past 12 months and see how much we’ve learned and grown. As you know, at Miro we love a good retrospective. Looking back, we know that our successes are the result of passionate Miro super-users — you all — who’ve shared what you’re looking for in a visual workspace for innovation.

The Role of Instant Messaging in E-Learning: Improving Communication and Engagement

Technology is revolutionizing the way we learn. From a school management software development company to an LMS developer—everybody is integrating the newest technological solutions into their tools, making them more efficient and attractive to customers. And in the myriad of tech instruments that are available to us today, one tool stands out as a game-changer for both educators and learners—and that is instant messaging (IM).

8 Work Styles: Definition and Importance

In the last few years, the approach to work has changed dramatically. We don’t need to work from 9 to 5 (or at least not everyone), we don’t need cubicles as much as we did in the past, and we don’t need (want) to climb the corporate ladder. Flexible hours, open spaces, and diplomatic structures are the new way of life. However, there is one thing that hasn’t changed – the need for a good team made up of people with different work styles.