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5 Steps To Providing Good Customer Service!

This week is Customer Service Week – an international celebration of the importance of customer service and of the people who serve and support customers on a daily basis. At TeamSupport, we honor our employees who work hard every day to ensure that our customers have a smooth, easy customer service experience. However, getting our organization to run like a well-oiled customer service machine didn’t happen overnight. Here are our 5 steps to creating a truly customer-first team.

10 Tips To Improve Customer Service Communication

Customer service communication can play a huge role in how customers perceive your brand. For example, here are two ways to let a customer know that an item is out of stock: 1. “I’m sorry, this particular dress isn’t in stock and won’t be in for another two weeks.” Or 2.

Top 10 Microsoft Teams Alternatives in 2022

Are you running a firm and looking for a better space for your company/firm to connect with customers, and set up a better place for employees on a single platform, and thinking about switching off Microsoft teams here. Thinking about How do I get rid of Microsoft teams. Here We have the 10 best Microsoft Teams alternatives?.

10 Marketing Metrics Your Business Needs to Report on in 2022

No matter how impressive your marketing plan may be or how incredible your deliverables are, a marketing campaign that isn’t keeping track of the right marketing metrics or KPIs will never be able to back up all of the good work it’s doing. Although it isn’t possible to monitor every metric, there are a few bankable ones that can be applied to all types of marketing campaigns.

10 Marketing Metrics Your Business Needs to Report on in 2022

No matter how impressive your marketing plan may be or how incredible your deliverables are, a marketing campaign that isn’t keeping track of the right marketing metrics or KPIs will never be able to back up all of the good work it’s doing. Although it isn’t possible to monitor every metric, there are a few bankable ones that can be applied to all types of marketing campaigns.

EMS launches Matrix bridging for Signal

EMS, Element’s Matrix hosting platform, has launched a fully managed Signal Bridging service (based on Matrix community contributor Tulir's open source mautrix-signal bridge) to help enterprises address all sorts of issues around the use of Signal in the workplace. The fully managed Signal Bridging service allows EMS customers to.

10 Biggest advantages of open-source software

Sara is an SEO Strategist at Rocket.Chat. She is passionate about topics around digital transformation, workplace experience, open source, and data privacy and security. Sara Ana Cemazar Open-source software is undoubtedly gaining traction. Even though the open-source community has been active in their promotion of open source advantages for years, there have never been more open-source projects in use than today.

Does Shadow IT and BYOD Make Sense for Your Business?

Much to the joy of employees everywhere, "bring your own device" (otherwise known as BYOD) is a movement that has become common in the workplace. On the one hand, it makes a certain degree of sense. Why wouldn't you want your employees to be able to use the smartphones, tablets, and other types of mobile devices that they're already comfortable with?