Our July update is all about finances and effortless work! From our new financial document approval flow to time slot finder for calendar events and other work management updates.

Beyond their knowledge of payroll and inbound and outbound calls, call center managers need soft and hard work to improve team productivity and customer satisfaction. According to Forbes, leaders who are less inspiring and motivated make 47% of their direct reports consider quitting, and 93% of the time, they are rated in the bottom 10% of productivity. A competent manager should be able to handle challenging calls, handle complaints, and provide excellent customer service.

There’s no doubt, nothing in today’s work environment is ordinary. It’s a fast-paced, interconnected, and hybrid workplace. That’s why collaboration is the recipe for a successful team. Effective teamwork is the cornerstone of high-performing organizations. It allows them to innovate, adapt, and achieve their goals. But what does it take to build a genuinely collaborative team?

Are you pondering over productivity time and how to manage it in your organization? Let us take an example of a smooth team working in the organization. The features are as follows: Imagine a machine with many gears. Each gear must fit well with the others to make the machine work smoothly. Similarly, each team member must work well with the others to help the team succeed.

In today’s corporate competition, employee engagement stands as a critical differentiator. It’s not simply a feel-good metric but a strategic imperative directly impacting an organization’s bottom line. Incorporating employee performance into this equation further emphasizes its significance in driving success and sustainability.

Imagine a place where every employee can find accurate answers to their IT questions and requests — a centralized hub where every service offered by the IT department is organized, described, and well-explained. This utopia within the IT Service Management (ITSM) world is known as the service catalog, and we're here to guide you in building one that is both effective and easy to navigate.

Explore the 10 key habits of Zen to Done (ZTD) and how they address common managerial challenges. See how Insightful's workforce analytics complement ZTD, providing data-driven insights to optimize your productivity. Transform your approach to time management and task prioritization.

When employees feel valued and recognized as individuals, they act in ways that benefit colleagues, managers and the organization. They’re also happier, healthier and more engaged. Gallup and Workhuman studied thousands of employees across several countries to gauge the power of recognition. They found that when recognition efforts resonate, employees are: In short, recognition is a powerful motivator and antidote to employee burnout.

Explore the twin challenges of overutilization and underutilization in the workplace. Learn how Insightful's comprehensive solution helps managers prevent burnout, boost engagement, and optimize workloads. Discover practical tips and real-world examples of successful implementation.

Finding out when employees feel most productive can benefit your business with improved productivity and efficiency. You can leverage their peak energy hours to get the most strategic work done in comparatively less time and with improved quality.