Teams | Collaboration | Customer Service | Project Management

Latest Videos

Using the Basecamp Message Board

The Message Board in Basecamp is the perfect place to make announcements, pitch ideas, pose a question, or share progress. And in many cases, it can replace emails. In this video, Kimberly from Basecamp's Customer Success team does a deep dive into the Message Board to show all of its features and how it can help you keep your work organized. Timestamps: Other Basecamp video tutorials.

Basecamp in Boston: Meetings, meetings, meetings.

How many meetings have you had this week? How many emails do you still need to read and reply to? Basecamp went to Boston to chat with people on the street to hear their thoughts, to check their calendars and inboxes, and to learn more about their wasted time at work. The good news is, there’s a better way. Basecamp can cut your meetings, emails, and other interruptions in half. Many of us at 37signals only have 3, maybe 4 meetings a week! Imagine that.

Basecamp Communication Tools: Message Board vs. Campfire vs. Pings

Not sure when to post on the Message Board instead the Campfire? Confused on when to post in the Campfire vs. sending a Ping? The Basecamp communication tools are intentionally different from one another, and in this video, Kimberly from the Basecamp Customer Success team walks through the three main communication tools and when it's best to use each one. And stick around for the quiz at the end to make sure it all makes sense!

Creating Basecamp Project Templates

If you're creating the same type of Basecamp projects over and over again, you can save time by creating a Basecamp template. In this video, Kimberly from the Basecamp Customer Success team walks through how to create a Basecamp template. You'll even learn how assigning tasks and setting relative due dates within a template are handled once a project is created.

Automatic Check-ins in Basecamp

Basecamp's Automatic Check-ins tool is a simple way to ask your team recurring questions and gather their answers all in one place. They're a great way to replace status calls or meetings while keeping everything on the record. In this video, Kimberly from the Basecamp Customer Success team walks through how to create Automatic Check-ins in the Basecamp project management software. She also shares how the team at Basecamp uses Automatic Check-ins on a daily and weekly basis.