Why asking, "How are you feeling today?" is so important for managers leading through change
When you’re driving change to your stakeholders—be it the executive team, your employees, the board, or even the customers—the situation comes with its own gravitational force. “You have every opportunity to lose trust and to see it erode. So being genuine and getting it right really matters,” Anna Binder, Asana’s Head of People, explains to me in her matter-of-fact style during a recent phone call.