Teams | Collaboration | Customer Service | Project Management

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rocket.chat

Rocket.Chat AI: Empowering you with data sovereignty and accuracy

Jul 2, 2024 By Pavithra Sudhakar In Rocket.Chat
We live in an era of artificial intelligence, and its benefits are undeniable. However, it is critical to ensure organizations can trust what AI has to offer and reduce risks, especially in government, defense, and critical infrastructure. The European Union AI Act and the Biden Administration’s AI Bill of Rights are a testament to this. At Rocket.Chat, security isn’t an afterthought; it’s an integral part of our original blueprint.
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exoprise

SaaS and Microsoft 365 Service Level Agreement Credit Recovery

Jul 1, 2024 By Simon Dion In Exoprise
In this article, we will be covering Service-Level Agreement (SLA) credits and the general steps Software-as-a-Service customers must take to recover them. We'll also go over the typical information required by SaaS vendors, how to collect this information, and how CloudReady synthetics can expedite the SLA credit recovery process. SLA credits are a type of compensation to customers by service providers when service providers fail to achieve the agreed-upon service levels. These credits are applied to customer accounts as monetary refunds or credits to be used for future services.
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time doctor

Recognition strategies for managing remote employees: Tips to boost motivation and prevent employee burnout

Jul 1, 2024 By Time Doctor In Time Doctor
When employees feel valued and recognized as individuals, they act in ways that benefit colleagues, managers and the organization. They’re also happier, healthier and more engaged. Gallup and Workhuman studied thousands of employees across several countries to gauge the power of recognition. They found that when recognition efforts resonate, employees are: In short, recognition is a powerful motivator and antidote to employee burnout.
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nifty

Top 10 AI Construction Software To Use In 2024

Jul 1, 2024 By Jeffrey Kagan In Nifty
AI has transformed every industry’s operational landscape in one way or another. AI construction software helps enhance safety measures and refine design accuracy, making it a cornerstone of modern construction methodologies. Most construction professionals consider AI essential for improving project outcomes and operational effectiveness through AI construction site monitoring and AI project management.
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time doctor

How to create a culture of recognition to boost remote employee engagement

Jul 1, 2024 By Time Doctor In Time Doctor
How do you celebrate the people working for you in different locations and time zones? If you’re managing remote employees, shoutouts that used to happen in staff meetings now happen in virtual huddles. Instead of bringing donuts to the office, you might give everyone a gift card for coffee. Teams that reach their targets get a bonus or unique gift. Conventional wisdom says these strategies should help with remote employee engagement.
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flowace

10 Ideas for Increasing Employee Performance

Jul 1, 2024 By Varun Kodnani In Flowace
In today’s corporate competition, employee engagement stands as a critical differentiator. It’s not simply a feel-good metric but a strategic imperative directly impacting an organization’s bottom line. Incorporating employee performance into this equation further emphasizes its significance in driving success and sustainability.
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insightful

The Manager's Lifeline: Zen to Done's 10 Habits for Sanity and Success

Jul 1, 2024 By Dora Ordanić In Insightful
Explore the 10 key habits of Zen to Done (ZTD) and how they address common managerial challenges. See how Insightful's workforce analytics complement ZTD, providing data-driven insights to optimize your productivity. Transform your approach to time management and task prioritization.
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flowace

Essential Toolkit: 10 Call Center Manager Skills for Success

Jul 1, 2024 By Varun Kodnani In Flowace
Beyond their knowledge of payroll and inbound and outbound calls, call center managers need soft and hard work to improve team productivity and customer satisfaction. According to Forbes, leaders who are less inspiring and motivated make 47% of their direct reports consider quitting, and 93% of the time, they are rated in the bottom 10% of productivity. A competent manager should be able to handle challenging calls, handle complaints, and provide excellent customer service.
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chanty

11 Essential Collaboration Skills for Effective Teamwork

Jul 1, 2024 By Chanty team In Chanty
There’s no doubt, nothing in today’s work environment is ordinary. It’s a fast-paced, interconnected, and hybrid workplace. That’s why collaboration is the recipe for a successful team. Effective teamwork is the cornerstone of high-performing organizations. It allows them to innovate, adapt, and achieve their goals. But what does it take to build a genuinely collaborative team?
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