Teams | Collaboration | Customer Service | Project Management

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Level up your org charts with Miro: Types, tips, and templates

Can your org chart fit on an 8.5-by-11-inch piece of paper? Chances are, it can’t. Yet, many companies still try to create their org charts in Word or Powerpoint. If your organization is more dynamic than static, it’s time to level up. An org chart is a map of relationships. At a basic level, it illustrates who is responsible for what and whom. There are many types of org charts to choose from, depending on your company size, structure, and preferences.

HIPAA compliance: Privacy, protections and what you need to know

HIPAA has been in force for almost three decades, but it’s never been more relevant than today. The number and cost of data breaches is growing. Healthcare regulators are scrambling to catch up with AI. Public health agencies are “addressing a diverse array of issues among an increasingly polarized public”. Amid all this, companies have a critical role to play in protecting sensitive data. One area that’s increasingly under scrutiny is HIPAA compliance.

10 employee engagement metrics you should be tracking in 2024

Maintaining employee engagement is crucial for the success and stability of a company. Employees who are interested in their jobs are more likely to be efficient and less likely to quit, which is good for the business. Here’s a comprehensive guide to the key employee engagement metrics every organization should track, complete with current statistics and formulas for calculation.

Top 8 civic engagement strategies to boost civic participation

‍ A community engagement strategy refers to the concerted approach of involving stakeholders in organizational initiatives, policy formulation, and decision-making. Boosting citizen participation enables access to ground-level insights and promotes informed decisions. Several countries have successfully involved citizens in the policy formulation and decision-making process.

Jenny Plant: Great Sales and Great PM - Can One Person Do It All?

Part of the remit of an ops leader is to ensure they’ve got the right people, in the right place. In many agencies, account managers handle sales, client relationships, AND project management. However, this hybrid role often leads to trade-offs. Everyone’s got their own strengths and preferences – and these responsibilities seemingly require very different personality types.

10 Ways Scoro Boosts Employee Mental Health and Well-Being

In 2024, Scoro was awarded the “Workplace Mental Health” silver label by Peaasi.ee, highlighting our commitment to prioritizing employee mental well-being and fostering a healthy work environment. At Scoro, we believe that the well-being of our team drives our company’s success. Here are 10 ways Scoro supports employee mental health and well-being.

Top 9 Call Center Outsourcing Companies in 2024

Imagine that your business needs to focus simultaneously on core operations and non-core activities like customer management. Both require experts to handle them. But it's costly and effortful to manage all sides of your company equally. That's the point at which call center outsourcing hits the business model to leverage the power itself. Here, the experts take care of customer interactions with class and precision. Outsourcing isn't just cost-cutting; it's reaching out to the world.

10 Best Industries for Remote Work Opportunities

Remote work is not a simple trend anymore. With employees demanding more flexibility and companies seeking access to world wide talents, remote work opportunities are ever growing. But as an opportunity seeker like yourself, how would you know what are the best industries for remote work opportunities? To answer that, I’ve pulled off an extensive research on the booming work-from-home industries. Here is what you’ll find here.

Mastering the Miro Story Points Widget

Unlock the power of the Story Points Widget and transform your team’s estimation process! In this video, discover how easy it is to add the Story Points Widget to your board, enabling your team to select, drag, and attach story points to sticky notes or cards effortlessly. See how story points integrate seamlessly with Miro and Jira cards, keeping your records up-to-date and your team aligned. Perfect for visual and collaborative estimations, this feature is a game-changer for your workflow.