Teams | Collaboration | Customer Service | Project Management


Ensuring Employee Engagement in Compliance Training: Strategies and Techniques

Employee engagement plays a pivotal role in the success of any compliance training initiative. When employees are actively involved in their training, they are more likely to remember and implement what they've learned in their tasks. This, in turn, fosters a work environment that's both compliant and ethical. This blog will discuss strategies that organizations can use to promote employee engagement in compliance training.

Top 6 valuable certifications for aspiring product managers

Great product managers are made, not born. There are plenty of jobs out there where people can get by on talent and charisma alone. But a product management role isn’t one of them. That’s because the skills, experience, and competencies required to manage and make a great product are numerous, diverse, and overlapping. Some might come naturally, but others require hands-on experience and still others, formal training.

Creating a Legal-Aware Culture: Training Strategies for Employees

Did you know that 70% of employees lack a basic understanding of key legal terms and concepts? This alarming statistic highlights the importance of creating a legal-aware culture in the workplace. Implementing effective compliance training strategies can not only mitigate legal risks but also foster a more informed and responsible workforce.

Elevating Service: Top 6 Customer Service Training Software

This comprehensive guide explores the top six customer service training software platforms of 2023, their unique features, and how they can help your team enhance their problem-solving skills, professionalism, and understanding of your business. Discover how software to monitor remote work like Insightful can assist in identifying training needs and evaluating training effectiveness.

The top 7 challenges when training deskless workers

In our post-pandemic reshuffle, employees with jobs that are not performed in an office are often singled out in discussions about the future of work. This makes sense, as most of the world's workforce performs crucial tasks outside of an office, and it’s time we collectively adapt to these challenges!

6 Best Project Manager Certifications to Make You Job Ready

Nowadays, getting ahead in your job and career often requires having the proper certifications. This is especially true for project managers, who must ensure that projects are completed on time, within budget, and to the required standards. While becoming a project manager does require some natural ability and experience, having the proper project manager certifications can make a big difference in your career.

A Step-by-Step Guide to Successful Offshore Training

Offshoring has always been popular among businesses looking to access skilled international talent and cost-effectively scale their operations. And as companies look to offshore more complex business processes, training offshore employees becomes more important than ever. After all, you have to rely on your offshore team to manage your business efficiently while you’re far away on another continent.