Teams | Collaboration | Customer Service | Project Management

Rocket.Chat

All aboard! Rocket.Chat 3.6 is here

The two words that every Rocketeer loves: New Release! In Rocket.Chat 3.6, as usual, we have a lot of exciting new features, improvements and bug fixes to tell you about. To make sure you don’t miss a thing, we selected the most important features and listed them below. In this month’s release, all of the features and improvements can be enjoyed by everyone – everything is available on our Community version. *If you wish to view the complete list of updates, click here.

Top 8: The Most Popular Rocket.Chat Apps

Everyone loves apps. They can be fun, useful, or simply automate tasks, making life easier. As users might not be aware of the awesome Rocket.Chat apps offered by our growing Marketplace, we’ve decided to create a list of our favorite apps, tested and used by our internal team and community. Check it out!

Rocket.Chat Named to Constellation ShortList for Enterprise Group Messaging

We’re happy to announce that Rocket.Chat, the leading open-source communication hub, was named to the Constellation ShortList™ for Enterprise Group Messaging in Q3 2020. The technology vendors and service providers included in this program deliver critical transformation initiative requirements for the early adopters and fast follower organizations.

How The 3rd Largest Bank in Latin America Increased Its Support Efficiency by 80% With Rocket.Chat

In 2016, the financial institution used to have different communication channels to support its 100M+ customers: Skype for video calls, a mobile app, website, phone, to name a few. Having so many complex tools around is more of a hassle than a solution. Here’s why.

Rocket.Chat is now ISO 27001 certified!

We are excited to share great news with you: Rocket.Chat has obtained the ISO 27001 certification! As part of our ongoing efforts to always strive for excellence in everything we do, this is a testament to our commitment to security for all our users. Read more about what this means for you and what we are up to next.

How to marry asynchronous & synchronous collaboration workflows when setting up a remote team

Think of communication as the oxygen of a remote team. Like a good relationship, it takes work to communicate well, and there are ups and downs. As Carol Dweck from Stanford University, shares in her book Mindset: "It takes work to communicate accurately. It takes work to expose and resolve conflicting hopes and beliefs. It doesn't mean there is no 'they live happily ever after' but it's more like 'they worked happily ever after.'"

How OW2 leveraged Rocket.Chat to build an entire virtual event in two weeks

The COVID-19 pandemic left conference organizers and event planners in a tough spot. Hosting a virtual conference seems to be the natural move for organizations that had to move away from face-to-face events in 2020. However, organizing online events might seem overwhelming for a few people.