Teams | Collaboration | Customer Service | Project Management

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InvGate

ITIL ticket types, what you need to know

Aug 9, 2024 By Natalí Valle In InvGate
Running a busy IT department, juggling everything from system outages to user requests and planned changes can quickly become overwhelming without a solid system to organize and track these tasks. That's where ITIL ticket types come into play. They're not just simple categories; they represent a structured approach to managing IT tasks and issues that can transform your team's operations.
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time doctor

The role of digital wellness in enhancing work productivity

Aug 9, 2024 By Time Doctor In Time Doctor
Technology exists to improve our lives — to help us connect faster and create better. But we’ve reached a point where the always-on nature of technology is sabotaging workplace productivity. Digital wellbeing is the concept that technology should be tuned to everyday life instead of dictating lifestyles. It promotes a healthy relationship between people and tools, which improves mental and physical wellbeing.
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Leapmax

7 Common Office Distractions and How to Deal with Them

Aug 9, 2024 By Leapmax In Leapmax
In today’s fast-paced workplace, people may need help focusing and working. Common workplace distractions may hurt employee productivity and workforce management. According to an Udemy poll, 70% of workers admit to becoming distracted at work, with 16% claiming to do so constantly. Understanding these distractions and developing a plan to counter them are necessary to maintain employee engagement and productivity.
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miro

How I do it in Miro: PI Planning with Becky Juda at CleanChoice Energy

Aug 8, 2024 By Bethany Newlove In Miro
PI planning is an essential element of the road to success for many organizations. Taking part in or conducting PI planning sessions provides an opportunity for business stakeholders, project owners and teams to review their program backlog, identify priorities and analyze and determine their goals. As part of PI planning, it’s important to get the team together in an engaging and collaborative way.
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time champ

Stealth Tracking: Enhancing Security and Productivity

Aug 8, 2024 By Jahnavi Pulluri In Time Champ
132 Many businesses implement different strategies to improve their employee’s productivity, but sometimes they may not work out. Isn’t that annoying? But don’t worry- Stealth Tracking is one method that has recently gained a lot of attention. In this blog, we’ll explore how it can make a positive impact on productivity.
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Leapmax

What is Employee Skill Development? Why It Matters?

Aug 8, 2024 By Leapmax In Leapmax
Employee skill development has come to the fore as an integral dimension of contemporary business strategy for enhancing capabilities and competencies given organizational goals. This is a continuous process of learning and growth-oriented toward improving employees’ personal and professional skills. Companies should, therefore, invest in workforce analytics if they want to be competitive and innovative in these rapidly changing times.
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How to Build a Knowledge Base

Aug 8, 2024 By InvGate In InvGate
The knowledge base is an essential part of IT support self-service options, right next to the service catalog and the self-service portal. With a solid knowledge base, you can significantly reduce the number of tickets submitted to the help desk since you allow end-users to solve problems by themselves. In addition, if you set them as private, you can create an internal knowledge base for your agents to set up standard operating procedures and help them troubleshoot issues.
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troop messenger

Enhanced Productivity with Efficient Human Resource Management Tools

Aug 8, 2024 By Archana Dasa In Troop Messenger
Contrary to popular belief, boosting productivity in your organization doesn’t have to be an insurmountable challenge, and the right human resource management tools can make all the difference. That’s why you need efficient HR software—with it, you can streamline various HR processes, from recruitment and talent acquisition to performance management and employee well-being.
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DeskTrack

What is Applicant Tracking Software? Features, Working Process

Aug 8, 2024 By DeskTrack In DeskTrack
These days, applicant-tracking systems are a part of every organization. In today’s fast-paced, technology-oriented, and data-driven work world, you can’t help, but minimize human intervention. Even during the employee onboarding process. However, that doesn’t mean that the software is stealing the job of your HR managers and department. It’s only simplifying their tasks by lifting an otherwise heavy burden off of their shoulders. So, what are we talking about here?
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