Request InvGate Service Desk's 30-day free trial and integrate it into Azure DevOps now: https://bit.ly/4a1M3JK!

Azure DevOps enables teams to work efficiently together in software development. When combined with InvGate Service Desk, these collaboration capabilities go one step further.

The InvGate Service Desk and Azure DevOps integration allows you to link your Azure DevOps Work Items – used to track features, requirements, code bugs, and project development issues – to InvGate Service Desk requests.

Once it's set up, authorized users will be able to see the following information in the service desk request:

• Status of the Work Item in Azure DevOps.
• ID of the Work Item.
• Title of the Work Item

You can customize the integration to your organization's needs by choosing which users (agents, administrators, or managers) have permission to link Work Items and see their details on your Service Desk instance.

See all the tools that can be integrated into InvGate Service Desk here: https://bit.ly/3TJPwXu.

Want a written version of this tutorial? Click here: https://bit.ly/3w8mGY1!

Key moments:
00:00:00 Introduction
00:00:54 How to integrate InvGate Service Desk and Azure DevOps
00:02:26 Testing the integration
00:03:26 Conclusion

You can find more information on InvGate Service Desk here: https://bit.ly/4cyvG9k.

And don't forget to subscribe to our LinkedIn page: https://www.linkedin.com/company/invgate.

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