🗣 On this episode of Conversations with Zendesk, we’re joined by Jeremy Kingsley, Global Lead of Strategic Foresight at @EconomistImpact: https://zdsk.co/48XUAxh

Jeremy provides much useful insight into how companies can approach the adoption of #AI in a responsible way, while leveraging it to its fullest potential.

We discuss:

2:38 - The early adoption of AI in the financial services industry

5:29 - The importance of data protection and regulation for AI

7:20 - Why companies need to be transparent when using AI

9:43 - Different approaches to data regulation across regions

13:43 - Consequences of implementing AI without proper consideration of security and privacy

18:11 - How companies are rethinking business models and generating new products with AI

20:39 - The potential for AI to revamp industries like education and healthcare

24:50 - How AI can make jobs more efficient and lead to more creativity

28:27 - Key advice for industry leaders about how to experiment and be transparent with AI

Resources mentioned:
👉 Economist Impact: https://zdsk.co/3Qmvelr
👉 Zendesk Community: https://zdsk.co/3rYFE1g
👉 Zendesk User Groups: https://zdsk.co/46UAHoX

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