An overview of how Jira Service Management’s asset and configuration capabilities can be used resolve incidents faster, discover the root causes of problems, and analyze the downstream impact of changes to reduce risk.

To see how asset and configuration management can help other areas have a look here:

Service requests: https://youtu.be/CTUP7S5d9Lg
Asset management: https://youtu.be/CTUP7S5d9Lg

To learn more about asset and configuration management in the Jira environment, check out:
https://www.atlassian.com/software/jira/service-management/features/asset-and-configuration-management