Explore the new InvGate Service Desk no-code workflow builder and its built-in workflows with our 30-day free trial: https://bit.ly/3WGixoX!

Workflows are a powerful tool for businesses of all sizes – if they are intuitive enough to be used by tech and non-tech-savvy people alike.

InvGate Service Desk's visual workflow builder already allowed users to drag and drop components into a process to define its multiple steps.

But with the latest update, they can build, modify, and optimize them in minutes without technical knowledge — making it perfect for speeding up your Enterprise Service Management (ESM) strategy!

The Workflows module redesign reduces the learning curve and technical knowledge required, making it easier than ever for users to understand and effectively build workflows quickly.

Plus, it comes with multiple perks:

• A reduced learning curve to build and manage workflows by reducing the technical knowledge required.
• Improved UX/UI to visualize your processes and interdependencies while building them.
• Simplified configuration tools to reduce the time and effort required to manage your workflows.
• Built-in workflow templates to ease the learning process even more. This way, you no longer need to start from scratch; you can choose the template that best adapts to your process and customize it to suit your needs.

Get ready to automate your whole organization's processes on InvGate Service Desk!

Key moments:
00:00:00 Introduction
00:00:59 Exploring InvGate Service Desk's workflow builder
00:01:28 Creating a workflow to automate requests
00:02:42 Step 1 - Creating a form
00:03:26 Step 2 - Adding conditionals
00:04:17 Step 3 - Adding approvals
00:05:36 Step 4 - Adding emails
00:07:37 Step 5 - Configuring software setup
00:08:48 Step 6 - Setting up the cancellation
00:09:04 Additional steps: API calls
00:09:41 Exploring the search bar
00:09:53 Exploring the mini-map
00:10:10 Deploying the workflow
00:10:39 Testing the workflow
00:11:46 Conclusion

You can find more information on InvGate Service Desk here: https://bit.ly/3UZM37U

Explore all the built-in workflows here: https://bit.ly/3yjwuiK.

Lastly, don't forget to subscribe to our LinkedIn page: https://www.linkedin.com/company/invgate.

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