Zendesk Explore: Make Customer-Focused Decisions in a Data-Driven World
Making quick, confident, data-driven decisions is difficult—if not impossible–when your customer data is fragmented across different channels and tools. With Zendesk Explore, all your customer data is consolidated in easy-to-build dashboards and reporting.
In this session from Zendesk Showcase New York (May 22, 2019), Aja Varney, director of global customer engagement at Spartan Race, and Andrew Forbes, senior product marketing manager at Zendesk, show you how to better understand your customers and measure and improve their entire experience.
You’ll learn actionable tips that’ll help your business improve the way you think about customer analytics.