Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

Convene - Quick Start Video for Directors & Executives

Meet Convene, the ultimate Board Management Software trusted worldwide by directors and executives. Explore the full potential of Convene in simplifying board meetings and decision-making, making your workload lighter and decisions smarter. Ready to elevate your board experience? Watch now and explore the possibilities!

5 best chat solutions for military and defense

When military units, dispersed across diverse terrains need to make rapid, coordinated decisions, reliable military chat solutions become indispensable. These systems not only facilitate swift strategy formulation and information dissemination but also uphold stringent security measures. Additionally, these platforms provide vital emotional and psychological support to military personnel, ensuring they remain connected and supported even in the most challenging situations.

How to Document Key Processes for Improved Knowledge Sharing

Have you ever completed a complex task or process successfully, and had a work colleague ask you how you did it several months later? It can be worse if you don’t remember every step that helped you complete it. Wouldn’t it be wonderful if your organization had some form of process so people could learn from others’ successes (and mistakes)? By documenting key processes, you can ensure that knowledge sharing becomes a reality.

6 best APIs to build in-app chat functionalities

In-app chat API is crucial for businesses seeking to maintain a competitive edge and foster customer loyalty. Without it, companies often risk losing vital customer connections, decreasing engagement and potential revenue losses. In-app chat APIs and SDKs offer real-time, efficient communication, essential for enhancing customer experience and driving business growth.

The ROI of internal communications: How to build a business case for a modern intranet

This article was originally published on Jan. 19, 2021, and was updated on Nov. 21, 2023. As an internal communicator, you know the value internal comms brings to the table. But can you prove that value to decision makers in your organization — the folks who hold the budget for IC software, tools and services like a modern intranet?

Marketing project management: How to structure your strategy

Marketing project management is a methodology used to keep marketing campaigns on track and stakeholders informed throughout the project lifecycle. It provides clarity among teams, keeps your projects within scope, and helps team members meet customer needs. In this piece, we’ll discuss the challenges of marketing campaigns and explain how marketing project management can help you succeed.

What's New in Asana | November 2023

Welcome to the November edition of What's New in Asana. This month is all about Asana Intelligence. See how AI has joined the team. First, summarize the highlights from tasks with smart summaries. Create subtasks based on the key action items, too. Next, write clearer, more compelling responses that strike the right tone with smart editor. Let Asana Intelligence auto-generate and fill custom fields based on the data in your project with smart fields.