You’ve just wrapped up your third counseling session of the day. Your mind is juggling multiple patient stories, treatment plans, and follow-ups. You go back to your notes to plan further for your patients, but they look like puzzle pieces. Now, you’ll have to sit and make sense of all the notes you wrote just because you didn’t follow a specific structure.

When you introduce a new system or process, your main goal is a successful launch. But, have you thought about what comes next? A post-implementation support model is key to ensuring your system or process stays supported and maintained. This model is vital for any project, including important parts like documentation, training and resources, and project management.

A business contingency plan is a backup strategy for your team or organization. It lays out how you’ll respond if unforeseen events knock your plans off track—like how you’ll pivot if you lose a key client, or what you’ll do if your software service goes down for more than three hours. Get step-by-step instructions to create an effective contingency plan, so if the unexpected happens, your team can spring into action and get things back on track.

Are you looking for the best employee goal management software in 2025? You are on the right page. Throughout our careers, we have many priorities and goals. However, if you don’t track their progress, you won’t reach your targets. Moreover, manually tracking these goals and settings is time-consuming and inefficient. So, what should you do? The answer lies in a little investment in the right software. That is software for managing goals. However, why?

Guest post by Mark Iafrate, Principal Integrated Marketing at Intercom As AI becomes a cornerstone of customer service strategies, support leaders face a new landscape for evaluating performance, operationalizing insights, and demonstrating value. This shift requires rethinking traditional metrics, integrating AI-specific performance indicators, and maximizing the broader benefits of AI for both efficiency and customer satisfaction.

Hello there, Wire Users! We’re excited to announce a new process that allows you to upgrade from a Wire personal account to a Wire Teams account. We wanted to empower our personal users by providing a seamless way to upgrade and access team features without losing your cherished history and contacts. With just a few simple steps, you can unlock a whole new world of secure collaboration!

Stay ahead in a hypercompetitive market with a data-driven talent strategy. Leverage remote work tracking software to address turnover risks, streamline recruitment, and retain critical talent. Learn how employees' monitoring software can help you start building a more resilient workforce.

If you’re an architect or run an architecture firm, you’d probably agree that there simply aren’t enough hours in your workday. From meeting and billing clients to drawing up plans, you have to deal with a time and number-intensive workload. So how do you ensure you manage your time efficiently? By using solid time tracking software for architects! With the right time tracking software, you can track your billable time down to the second for accurate client billing.

You’re in the middle of a very important project, and your team is in sync-exchanging ideas, files, and feedback in real time. All’s well until you get a notification: “Your account has been compromised.” Panic sets in. Your team’s hard work, not to mention confidential information, is at risk. You just wouldn’t think it could happen, but it happens all the time.

In our borderless digital economy — with digital information circling the globe in milliseconds — it may seem like your data lives everywhere. But in reality, where your data resides can have legal and compliance implications. While data privacy laws mandate how personal data should be processed and stored, they can also dictate where data should be stored. This type of requirement is called data residency.