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How to Choose the Right Marketing Deliverables? | Scoro

Whatever field you work in, whether it’s product development, marketing, or web design, you’ll hear talk about ‘deliverables’. Initially, you might write it off as an example of unnecessary corporate jargon. However, a deliverable is something very definite and concrete. It has a specific meaning and is a crucial aspect of any project or marketing campaign that you should be familiar with.

Microsoft Project Time Tracking: Top 6 Tools & Best Practices

Microsoft Project (MSP) is a project management software that offers features like easy task assignments, project planning, resource management, Gantt chart views, etc. While this makes project management hassle-free, you need to track and analyze time spent on project tasks to maximize your team’s productivity. But how do you track time in MS Project? In this article, we’ll explain why Microsoft Project time tracking is essential and introduce you to a few popular software for the job.

An Entrepreneur's Guide To Year-End Employee Evaluations

As the leaves begin to fall and the season changes, it’s a reminder that this challenging, disruptive and unprecedented year is already coming to a close. It also means that leaders will be assessing their teams, evaluating their strengths and limitations to improve their capacity in the year ahead. After a pandemic year, these evaluations will be more complicated and multifaceted than ever before.

What is Live Chat Software? The Benefits and Features

Customers are the backbone of your business. It would be best to offer quality customer support to stand out from the crowd and enjoy long-term business success. One of the main challenges that customers face is the quick response to their questions from the team before proceeding with a purchase or making vital decisions. Delayed feedback can lead to disappointments. Fortunately, today, you can simplify your communication with your customers through live chat software.

How To Get Better at Omnichannel Customer Engagement

Brands are going above and beyond to attract and keep their customers engaged. Think about it. A well-timed festive offer by a brand you like brings a smile to your face and lures you to hit ‘Buy’. Remember those points you redeemed for a great price slash? Or the kit of goodies you received from your most loved brand at your doorstep?

Travel chatbots: top examples that travelers and businesses love

How are travel companies performing today when it comes to support? In a recent experiment covered by NASDAQ, customer service quality was tested and measured across 3,000 of the top global travel and hospitality brands worldwide. Let’s just say there’s lots of room for improvement. To remove stress and surprise and delight customers with effortless experiences, companies are adopting AI-powered travel chatbots to engage with guests at every step of the customer journey.

5 Examples of How Gamification Can Improve Your Results

Gamification has become a go-to tool to improve participation and engagement in many contexts. Education is a big one: apps like Duolingo use game elements such as badges, streaks, and leaderboards to encourage learners and increase their engagement. With the shift to remote work, employers and HR managers have been looking into ways to improve employee engagement. Gamification is one of the best options for this.

How to Create Consistent Processes, Even When Working Remotely

Out of all of the major changes to the way we do business that the ongoing COVID-19 pandemic, remote work isn't necessarily one of them. According to a study conducted in 2019, about 99% of respondents said that they would gladly work remotely at least some of the time for the rest of their careers.

Consultants from across the globe share 3 approaches to building client trust

Good eye contact, a firm handshake, and positive in-person experiences used to go a long way in building customer trust. So what are consultants to do in this new era where remote meetings are the norm and opportunities to build trust are not as obvious?

What is a sales budget? Use, example, and purpose

Every company needs a sales plan. Without a plan, it’s easy to lose track of sales goals, lose momentum, and ultimately, lose money. Sales budgets can help—they make it easier to form concrete sales plans and greatly simplify sales management. In this article, we’ll cover what a sales budget is, why it’s important, and how to best create one for your business. We’ll also explore a few examples of sales budgets for different tracking periods.