Time Doctor customers have access to more than 5 different analytic reports that provide companies with workday insights and analytics spanning many different areas of their business operations. Our reports were designed to provide our customers with actionable insights in an easy and digestible way so that they can quickly make improvements. One of our most popular reports is the Web & App Usage report.

Every employee working remotely for half the year can save at least $11,000 per year, according to a study conducted by Global Workplace Analytics. That emptying figure could be one of the reasons why some businesses have shifted to a remote mode of working. But here’s a sad truth: Remote teams are hard to get right!

Messaging apps security is, along with other security concerns, one of the biggest must-haves when it comes to digital transformation. As workplaces move from the physical world into a digital one, employers are looking to ensure highest security standards while fostering the culture of collaboration. However, there are some challenges they encounter along the way.

Coming out of a pandemic that rocked the retail world, this year’s NRF Converge event focused on dealing with change. The world’s largest retail trade association brought together industry experts who shared their stories and advice for meeting consumers where they are in the new normal. From embracing the role of ecommerce to finding new ways to connect with shoppers on a human level, retail leadership is focused on delivering great customer experiences.

Here are the newest integrations from Zendesk to help your team provide great experiences.

These are painful customer experiences we can all relate to and top indicators of poor customer service according to Zendesk’s 2021 Customer Experience Trends Report. With 75% of people willing to spend more money on a brand that provides a great customer experience, companies now know that customer loyalty depends on delivering exceptional customer service. However, brands often go about trying to improve customer experience in the wrong way, despite their best intentions.

Are you experiencing issues managing your hybrid team’s performance? If so, take a look at these 4 productivity traps you encounter and what solutions you can use to increase productivity at work.

Before the COVID-19 pandemic, Annual General Meetings (AGMs) were typically held in a physical venue where shareholders could directly ask questions and vote for resolutions on site. The chairperson and directors of the company had to be on the ball and be prepared for questions to come their way once spotlighted. However, in the last year, when the pandemic struck the world, everyone was pushed into an era of digital transformation.

Creativity is a funny thing. Creative people need the freedom to be able to come up with concepts and develop their ideas. But too much freedom can be a bad thing. The truth is that even the most out-of-the-box creative projects require firm and structured management if you want to get the most from the team responsible. In this blog post, we’re going to deep dive into the whys, wherefores, and how-tos of creative team management.

As we all know, COVID-19 has had a seismic impact on how just about every industry approaches the work they do. When the pandemic first took hold, many businesses were left floundering, desperately trying to figure out not only how to continue working, but how to do so effectively. The digital project management tools that we have relied on to get us through this extended period of unrest and remote working have been indispensable.