Michelle gives an overview of what a work week looked like during the cooldown.

The Zendesk Community sat down with experts from our Platform Team to cover the ins and outs of acting with a unified customer view on Zendesk. We reviewed the multitude of ways you can use a range of Zendesk capabilities to build a more complete customer view, plus how to take intelligent action on it. Attendees were treated to demos and actionable tips on using customer insight to deliver a faster and more personalized level of service.

Miro’s infinite whiteboard isn’t just for businesses. Countless nonprofit organizations around the world use Miro to develop and run innovative programs to serve their communities and the planet. In this session, we’ll meet a few of these organizations and see how they keep Miro at the heart of their work as they strive to solve some of the biggest challenges facing the world today.

There’s no amount of tools that can resolve systemic collaborative inefficiencies like communication siloes, ineffective meetings, or time spent looking for information. Join leaders from Slack, Dropbox, and Miro who are thinking about how to enable all teams across an organization, and how you can best optimize your own collaboration stack to make work easier, more engaging, and innovative.

Government agencies are under increasing pressure to modernize their IT systems, provide better employee hybrid experiences and deliver affordable digital services to their citizens. In this immersive live session, Rene Jahnke, Solution Architect at the City of Cologne, will share how a 2,000-year-old city is driving digital transformation while ensuring data protection.

After several years of focusing almost solely on survival, business executives are starting to re-prioritize innovation-led growth. Derive inspiration from Varun Parmar, Head of Product & Briana Rogers Head of Product Marketing at Miro, as they not only share Miro’s recent innovations but also showcase how companies are using Miro to innovate within their own industries.

How have our feelings about — and, thus, their engagement with, relationships at, and perceptions of — work shifted in recent years? In our Distributed ‘22 keynote, Paul D’Arcy, Chief Marketing Officer at Miro, unveils insights from our in-depth exploration of the evolving behavior, preferences, and priorities of today’s employees. Followed by an insightful discussion Katherine von Jan - Chief Strategy Officer, Salesforce Innovation. Walk away with actionable solutions for fostering humanity in the modern workplace.

Email is great for 1:1 communication but is terrible for managing projects. Basecamp helps you keep track of client communication, files, approvals, and everything in between. Bring clients to collaborate, but only give them access to what you want them to see.

Card Table is our take on Kanban. It allows teams to visualize tasks that follow multiple steps, like fixing bugs or designing creatives. Pick a task and put it on a card. Once it's ready for its next phase, simply drag it to the next column. Is something holding you on? Move it to the "On hold" section, so it stays in view while you work on something else. Card Table is available to all Basecamp customers.

As more organizations adopt distributed work, this shift has introduced a new set of challenges when it comes to delivering IT services and resources employees need, seamlessly and securely, wherever they are. How can businesses ensure that their critical resources can reach users without being restricted by geography? We interviewed Justin to understand from him how remote desktop solutions can enable companies to receive more value from their IT investments.