Teams | Collaboration | Customer Service | Project Management

Latest Videos

Four Key Steps to Make the Most of Your Knowledge Base

A Knowledge Base is an invaluable tool for IT leaders to provide information about an organization's processes, policies, and information This video is our look at the top key steps to make the most of your Knowledge Base, based on our experience as providers of top-of-the-line IT service management solutions.

Irit Eizips on Customer Success | Measuring Success, Important CS Skills, Career Advice

Welcome to our first episode in a new series where we interview influential CX Leaders. Recently we spoke to Irit Eizips (Founder, Chief Customer Officer, and CEO @CSM Practice ) about measuring success in Customer Success, important skills in the field, advice for new professionals - and more! "Irit Eizips is a world renowned thought leader who has been pivotal in shaping Customer Success methodologies and best practices. Since 2013, she has been consistently voted top Customer Success strategist and influencers.

M-Files Fundamentals: Finding information with metadata | The Smarter Way To Work

This video is part of a series called M-Files Fundamentals, where you'll learn the basics of managing information with the M-Files folderless information management solution. In this video, you'll learn how to use metadata to find information instantly and reliably. In M-Files it doesn't matter where your information. What matters is what it is and what it's related to. This video series has been provided by the M-Files Training unit.

M Files Fundamentals: Views | The Smarter Way To Work

This video is part of a series called M-Files Fundamentals, where you'll learn the basics of managing information with the M-Files folderless information management solution. In this video, you'll learn about views and how they are way better than folders. Views are a favorite feature among our users. This video series has been provided by the M-Files Training unit.

M Files Fundamentals: Better Collaboration | The Smarter Way To Work

This video is part of a series called M-Files Fundamentals, where you'll learn the basics of managing information with the M-Files folderless information management solution. In this video, you'll learn how the M-Files way of managing information eliminates typical collaboration pains like versioning chaos. This video series has been provided by the M-Files Training unit.

M Files Fundamentals: Managing Information | The Smarter Way To Work

This video is part of a series called M-Files Fundamentals, where you'll learn the basics of managing information with the M-Files folderless information management solution. In this video, you'll learn how M-Files manages your information for you, using all sorts of features like metadata, notifications, and workflows. This video series has been provided by the M-Files Training unit.

10 Best Clock In Clock Out Apps

Businesses who turn to an app to track when their employees clock in and clock out of work struggle with lack of accountability and an inefficient payroll process. To help you choose which employee time tracking software best fits your specific business needs, we’ve compiled a comprehensive list that compares each product’s features and online reviews.