Teams | Collaboration | Customer Service | Project Management

OneDesk - Getting Started: Custom Fields

OneDesk allows you to create custom fields that let you add additional properties to your tickets, tasks, timesheets, projects, users, customers, and customer organizations. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

What's New in Asana | June 2021

Get ready for June’s bright new batch of Asana updates! Desktop app: Minimize distractions and maximize focus and flow. Keep the Asana desktop app open alongside your other favorite apps during the workday. Universal reporting: Build dashboards that give you real-time visibility and actionable insights across all the projects and teams in your organization. Then share them with the rest of your team to keep everyone on the same page.

Workpuls - Business-Powering Workforce Productivity and Analytics

Did you know that the average employee is only productive for 2 hours and 35 minutes per day? Workpuls is a workforce #productivity and analytics solution that helps organizations drive productivity, benchmark performance and improve efficiency. Take the pulse of your company and better understand how productive your employees are. Our #timetracking software can give you insights into how, when and why your employees do their best work so you can get the most out of them daily.

Troop Messenger | One-to-one & Group Messaging | Audio & Video Calling

Troop Messenger – a comprehensive instant messaging app for businesses-small to giant. Troop Messenger is a user-friendly office chat application compact with contemporary features addressing your business needs and necessities. Upgrade your team communication to the next level. Collaborate on a single screen. Pick the best for your business and experience the difference Troop Messenger works cross-platform on all widely used operating systems i.e. Windows, MacOS, Apple iOS and Android, and Linux.

OneDesk - Getting Started: Agent Management

Manage your team more effectively with OneDesk’s team management capabilities. Help your team increase productivity and provide a higher quality of service for your customers. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

OneDesk - Getting Started: Merging Items

OneDesk lets you merge and link tickets and tasks (items) for quick access and easier resolution. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

OneDesk - Getting Started: Creating & Sharing Work Views

OneDesk lets you choose how your data is displayed. This lets you decide how your work is represented to allow you to better understand and manage the information. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

OneDesk - Getting Started: Sharing with Users & Teams

OneDesk lets you share projects with your users and teams and assign roles at the team level. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.