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Project Management

The latest News and Information on Project Management, Methodologies, Productivity and Tools.

Evaluating the pros and cons of a customer service BPO

Outsourcing a business process to save costs and gain access to specialized expertise is nothing new. Customer support is one business process outsourcing (BPO) service that has seen consistent demand over the last decade. Outsourcing customer support to a high-quality customer service BPO can have significant benefits like increased brand reputation, easy scalability, and better work efficiency. However, it can also cause serious concerns about security and loss of productivity.

KPO directory: 13 top global knowledge service providers

The global knowledge process outsourcing market is on the rise and projected to reach a staggering USD 156.5 billion by 2027. But as KPOs gain widespread popularity and newer companies emerge each year, finding one suitable for your business needs and budget could be daunting. What you need is a global KPO directory or a curated list to help you find a perfect outsourcing partner.

10 Best Gantt Chart Software for Teams in 2024

Project management is increasingly becoming visual in nature. Stakeholders want to grasp the nitty gritty quickly and in an easy-to-digest manner. This is where Gantt chart software shines. In this guide, we will look at the ten best free Gantt chart software so that you can make the most out of these horizontal, data-rich bars. Let’s go!

9 Best Strategic Planning Software Tools in 2024

Strategic planning is a systematic process of setting an organizational goal and devising an actionable strategy to realize the same. It involves a detailed assessment of the organization’s current state and the drafting of the aspirational future state. This process is followed by the formulation of a practically implementable plan to bridge the two. Apart from the planning process, it also includes resource management and mobilization to support efficient road mapping for goal achievement.

What's New in Asana | December 2023

Welcome to the December edition of What's New in Asana. First, automate your workflows more easily by adding a condition to your rules with conditions and branching. Use branching to allow the rule to run in different scenarios with different actions. Next, use a rule to automatically set a task's title and description. Finally, add a bundle directly to a project template so that every project created from that template will also include the workflow features in the bundle.

Navigating the challenges of tech development and digital transformation in BPO Industries

In the ever-evolving landscape of Business Process Outsourcing (BPO) industries, staying ahead of the curve in terms of technology is imperative for success. In a recent episode of the Future Workforce podcast, Nick Sinclair, the Founder of TOA Global, shared invaluable insights gained from his company’s journey through the challenges of tech development and digital transformation.

Top 7 Project Management Trends in 2024

In today’s world, how we manage projects shapes how we get things done. As we go into 2024, lots of organizations – about 70% – think that managing projects well is really important for their success. This blog post talks about seven crucial changes happening in project management. From using smart technology like AI to making remote work easier, these trends are changing how projects are planned and finished for the best results. Let’s dive in.

Data reveals workers are craving fewer, yet more impactful collaboration tools

Almost half (45%) of workers want more guidance from their organisation on how to collaborate effectively with teammates. 74% of workers advocate for the use of a standard set of collaboration technologies across the organisation, suggesting the recognized pains of "app sprawl".

Six standout updates to the log time modal

If managed correctly, time is the difference between a profitable or unprofitable agency, a happy or unhappy workforce, and healthy or unhealthy client relationships. It’s safe to say time is the heartbeat of what you do, and what we do at Teamwork.com So to help make logging time as intuitive, quick, and painless as possible, we’ve rolled out 6 improvements with exactly this in mind!