Teams | Collaboration | Customer Service | Project Management

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Why we need humans more than ever in the age of AI, featuring global employee communication expert Monique Zytnik (podcast recap)

Think humans are dispensable in the age of artificial intelligence (AI)? The opposite is true — we’ve never needed human intelligence in the workplace more to navigate organizational blind spots, communicate effectively, and lead with authenticity.

How to take effective meeting notes: Templates and tips

Taking good meeting notes is an important project management skill to have. By providing your stakeholders with good meeting notes, you’re offering clarity into important conversations and key decisions being made, even if they’re unable to make the meeting. In this article, we discuss different note-taking techniques so you can create effective meeting notes. Meetings are an important part of projects—they are where decisions get made and team members connect with each other.

Autodesk Integration for Miro: Import 3D Files and Capture View Angles

The Autodesk for Miro app allows users to import 3D files, capture different view angles as a widget, instantly capture screenshots, and more. With this integration, you can bring the complete Forge Viewer experience to your Miro board. The video also shows how you can capture these different screenshots from your 3D Autodesk files, and place those screenshots strategically within a design presentation on your Miro board. The app helps facilitate quicker collaboration between different stakeholders.

From Complexity to Clarity: Navigating Customer Support with TeamSupport

Businesses often find themselves entangled in the web of complex customer interactions and inquiries. As companies scale, the intricacies of providing consistent, high-quality customer support can escalate swiftly. That's where TeamSupport steps in, turning complications into simplified processes. With a laser focus on efficiency and clarity, TeamSupport streamlines the customer service experience.

Understanding Effective Employee Management System

What makes an effective employee management system? An ideal staff monitoring system is one where there is no room for intrusive monitoring, everyone is working in coordination, and the workflow is obstruction-free. Furthermore, you also require a healthy working environment. However, how do you achieve that? With so many complex projects and tasks for you to handle, achieving a perfectly managed system can be a challenge. You need the best Productivity Measurement Software for the job.

What you need to know about Zendesk's AI-powered workforce management tools

Here's what you need to know about Zendesk's AI-powered workforce management tools. With Zendesk AI-powered workforce management, forecasting, scheduling agents, and tracking performance are a breeze. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Free employee attendance sheet templates (Excel and PDF)

Looking for a free employee attendance sheet template? If you need a surefire way to track your employees’ working hours while ensuring that they get paid correctly – you need an employee attendance sheet. An attendance sheet template will save your time and money when tracking the billable hours of your team. In this article, we’ll provide three useful employee attendance sheet templates to save you the hassle of creating a new attendance sheet from scratch.

5 printable time sheets you can download (free templates)

Tracking employee work hours keeps you informed about attendance and where employees spend their time. It will help you calculate employee pay accurately while improving their productivity. So, how can you track employee time? Printable time sheets are one option. These are paper timesheets on which employees can note down their hours. To make this simpler, you can use a ready-made timesheet template. In this article, we’ll provide five different editable and printable timesheet templates.