Citizen experience refers to the collective interactions and perceptions of the citizen with the government institutions and the services they render. Whether it is about applying for permits and licenses online or a healthcare emergency, people expect accessible, transparent, and secure platforms. A positive citizen experience increases citizen’s trust in the government. However, research shows that their expectations are unmet.

The recent launch of the digital nomad visa in Italy presents a promising possibility for remote workers worldwide. With this creative visa, people can carry on with their professional endeavors while taking in Italy’s breathtaking scenery and rich cultural legacy. Two years after it was first announced, on April 4, the visa became formally accessible, realizing a long-held desire for many.

Uncover advanced workload management techniques with Insightful’s work time tracker software. From strategic task allocation to enhancing job satisfaction and reducing operational costs, explore how to optimize your team's performance and morale.

Its people are an organization’s greatest asset. The right technology can be a force multiplier for building the relationships at work that underpin a positive employee experience and drive outcomes like increased talent retention and productivity.