Teams | Collaboration | Customer Service | Project Management

asana

Write better AI prompts: A 4-sentence framework

May 17, 2024 By Caeleigh MacNeil In Asana
For non-developers, AI can seem like a black box. The concept of AI prompting sends a chill down our spines, especially when we’re bombarded with complicated examples and techniques. Multi-agent prompting? Prompt chaining? ReAct prompting? Sounds too much like the CompSci 101 course we failed in college. But according to Ethan DeWaal, Asana’s AI Program Manager, AI prompting doesn’t have to be complicated.
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Managing Incidents in Jira | The Developer's Edge | Atlassian

May 17, 2024 By Atlassian In Atlassian
Explore how developers can manage incidents in Jira Software using the new incidents tab. The incidents tab pulls relevant incidents from Jira Service Management and other third-party tools, into Jira Software so developers can focus on incidents impacting software components they’re responsible for in the same tool where their development backlog lives. For more about Incidents in Jira check out these articles.
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slack

How Slack protects your data when using machine learning and AI

May 17, 2024 By the team at Slack In Slack
We recently heard from some in the Slack community that our published privacy principles weren’t clear enough and could create misunderstandings about how we use customer data in Slack. We value the feedback, and as we looked at the language on our website, we realised that they were right. We could have done a better job of explaining our approach, especially regarding the differences in how data is used for traditional machine learning (ML) models and in generative AI.
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Leapmax

Unveiling the Significance of Strategic Workforce Planning in Modern Organizations

May 16, 2024 By Leapmax In Leapmax
You have been running a company for 20 years. You have 100 employees, but 20 will retire within the next 5 years, and the rest will retire within the next 10 years. Your organization needs specific skills for those roles. It is hard to get people with these specific skills in the market. In that case, you need to plan accordingly to avoid that future problem. The planning of future and current workforce is called strategic workforce planning.
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rocket.chat

Product Roundup: What's new in Rocket.Chat 6.8

May 16, 2024 By Pavithra Sudhakar In Rocket.Chat
Accessibility is not just a mere add-on, but a defining facet of Rocket.Chat. In order to ensure no one is left behind in the digital dialogue, we’ve made our platform easier to use and more accessible in this latest version. We firmly believe that communication shouldn't discriminate; it should be made accessible to everyone, taking into account differing technical competencies and physical capabilities. As we move into the second quarter of the year, we keep up the pace.
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scoro

16 Agency Metrics & KPIs to Track For a Profitable Business

May 16, 2024 By Sean Collins In Scoro
As an agency, profitability depends greatly on accurately tracking and understanding your company’s key metrics and data. This includes not just financial metrics, but also operational, sales, and project management data. In this guide, we’ll walk you through 16 key agency metrics and data to know and track to improve your agency’s profitability.
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teamwork

8 types of IT projects and their business impact

May 16, 2024 By Ben Brigden In Teamwork
If IT is the lifeblood of your business — and it is — then IT projects play a vital role in keeping your organization healthy and thriving. These projects can range from small localized projects (first aid) to systemwide enhancements (blood transfusions) to complete digital transformations (something akin to a heart and brain transplant all in one!). IT projects can be proactive or reactive, small or large, quick or years-long.
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insightful

How Workforce Analytics Reduces Bias in Performance Reviews

May 16, 2024 By Dora Ordanić In Insightful
Explore how incorporating workforce analytics into performance reviews reduces bias and ensures transparency. Learn how Insightful's remote employee productivity management tools empower managers with real-time data, boosting productivity and engagement across remote and in-office teams.
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No-Code Workflow Builder: Automate Processes Across Your Business!

May 16, 2024 By InvGate In InvGate
Workflows are a powerful tool for businesses of all sizes – if they are intuitive enough to be used by tech and non-tech-savvy people alike. InvGate Service Desk's visual workflow builder already allowed users to drag and drop components into a process to define its multiple steps. But with the latest update, they can build, modify, and optimize them in minutes without technical knowledge — making it perfect for speeding up your Enterprise Service Management (ESM) strategy!
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