Teams | Collaboration | Customer Service | Project Management

Want to know 5 powerful ways AI boosts customer service efficiency?

Dec 14, 2023 By Zendesk In Zendesk
In this video, we reveal the top ways teams can leverage #ArtificialIntelligence in customer service to improve customer satisfaction, boost efficiency, and lower costs. Why choose Zendesk #AI? Timestamps: Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.
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Convene

Top Cloud Security Threats and How to Prevent Them

Dec 13, 2023 By Jielynne Barao In Convene
Cloud hosting is becoming the norm due to its efficiency, accessibility, flexibility, and scalability. Not only that, but it also optimizes IT expenses and encourages collaboration. However, with the rise of digitalization comes a surge of cloud security risks. With such threats, business leaders must be attentive to the cloud security of their businesses.
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How to integrate #AI responsibly into #CX ft. @TinaHuang1 #shorts

Dec 8, 2023 By Zendesk In Zendesk
⚡️ "With great power, comes great responsibility." 👏 Those words have never rung more true than they have with the power of artificial intelligence. That's why we're on a mission to ensure that companies integrate AI responsibly into their customer experiences. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.
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miro

Guiding AI innovation: Miro's principles and practices

Dec 4, 2023 By Jeff Chow In Miro

At Miro, our mission is to empower teams to create the next big thing. As we navigate the evolving landscape of AI technology, we’re keenly aware of the exciting opportunities it offers, as well as the potential challenges it poses. We believe that simply harnessing AI isn’t enough; it must be wielded with both responsibility and care.

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Watch: Zendesk CEO Tom Eggemeier dives into future of AI, CX at Axios event

Dec 4, 2023 By Zendesk In Zendesk
😯 "Our prediction would be over the next five years, customer experience is going to be more disrupted than it has for the past 50 years due to AI." 💡 Zendesk CEO Tom Eggemeier revealed at the @axios #AI+ Summit that common customer service pain points can be a thing of the past with AI's help. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.
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InvGate

Mariena Quintanilla's Guide on How to Reduce The Fear of AI

Dec 1, 2023 By Manuela Aggio In InvGate
It’s no news that Artificial Intelligence (AI) has transformed the ways in which we live, work, and connect. However, along this array of possibilities, it has also led to fears and concerns about its use and potential consequences. But what if we could turn these doubts into curiosity? What if, instead of viewing AI as a threat, we saw it as a powerful ally for our day to day tasks and responsibilities?
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Vivantio

AI Customer Service Solutions: Revolutionizing Support

Nov 30, 2023 By Vivantio Press In Vivantio

Businesses are always called to keep up with the latest trends in today’s fast-paced world, ensuring exceptional customer service. Incorporating AI in customer service has become a necessity, not just an option. AI customer service solutions are revolutionizing the way businesses handle customer support and enhancing the overall customer service experience. Vivantio’s CEO, Greg Rich, highlights the transformative role of AI.

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Conversations with Zendesk ft. Automattic

Nov 30, 2023 By Zendesk In Zendesk
In this fast-paced 30-minute conversation, Zendesk’s Joey Edwards is joined by @automattic's Head of Artificial Intelligence, Andrew Spittle, who will share how AI is rapidly changing the world of CX. Automattic is the company behind @WordPress and its open-source CMS powers 455 million websites across the globe. The company recently launched an AI writing assistant, and is now developing a range of AI applications to enhance CX.
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