Teams | Collaboration | Customer Service | Project Management

How to optimize your tech stack for AI, according to marketing leaders

The market is flooded with shiny new AI tools, all promising to help teams “do more with less.” In the midst of that noise, marketing leaders are faced with a delicate balance: How can they update their tech stack safely, to reap the benefits of AI without putting marketing outcomes—and budget—at risk? This was a core theme at The Work Innovation Summit, Asana’s marquee event showcasing how AI can unlock human potential at work.

Unlocking Agent Productivity with Generative AI | Freshworks

Generative AI is not only making life easier for customers who want quick answers to their questions, it’s making life easier for the agents who are dedicated to delivering a top-notch customer experience. See how generative AI is being used to help support teams respond faster, boost productivity, and save time. And be sure to check out how AI can be your personal productivity amplifier in our free guide to unlocking the power of AI for customer support.

How to increase productivity with workday analytics and insights

Increasing productivity improves cost efficiency. The more productive your people are, and the more repeatable the processes underpinning that productivity, the more costs stay under control while revenue rises. This is because ‘productivity’ is greater than the sum of its parts – those parts being broadly categorized into ‘people’ and ‘performance’.

Navigating tomorrow with Miro

Distributed teams face unique challenges in competitive environments, but one thing is certain: teams that innovate under these circumstances win. See how Miro's newest releases bridge the gap across areas of innovation and tackles challenges across distributed teams. Whether it's AI-powered inspiration or communicating, planning and executing on a shared vision, you'll learn how Miro will help you create the next big thing, regardless of where or how you work.

Improving Trace Data For Azure Virtual Desktop

The Microsoft infrastructure makes collecting network traces more complicated. Network traces (tracert) inside and out of the Azure Virtual Desktop virtual machine are valuable when diagnosing support issues or when an end-user calls up complaining of poor Azure Virtual Desktop performance. The following information should help improve the collection of network traces and trace data, which will aid in diagnosing Virtual Desktop Infrastructure connectivity.

How AI can help create a modern employee experience

One of my favorite words is dynamic and when I get to use it related to work, I always get pumped. Truth: it’s a dynamic time to be an internal communicator. The pandemic dramatically altered how and where we work — and employee expectations along with it. And artificial intelligence (AI) continues to disrupt as we grapple with the best ways to harness its potential and minimize its pitfalls. Many organizations have put off modernizing their employee experience.

Change management in the AI age: How to sidestep common mistakes

In this thrilling era of artificial intelligence (AI), we’re not just witnessing a technological evolution; we’re at the brink of a human revolution. The promise of AI is dazzling, offering gains in efficiency and productivity. But too many leaders are racing towards a future without giving enough thought to change management in the AI era.

AI's impact on the accounting industry

Liam Martin & Nick Sinclair discuss the transformative impact of artificial intelligence on the accounting industry. While some fear job losses, they foresee an evolution where roles are elevated with a greater emphasis on soft skills like communication and customer service. Nick underscores TOA Global's approach: training accountants to harness AI tools developed by others, instead of competing against them.