Teams | Collaboration | Customer Service | Project Management

July 2024

10 Examples and Channels of Direct Communication at Work

Communication is essential in a productive workplace. It facilitates teamwork, increases engagement, and boosts employee satisfaction. However, effective communication can be challenging. Things can get misunderstood even when speaking the same language. That’s because people use different communication styles. Communication style describes the way we share information. Some people are straightforward, while others rely on subtlety to communicate their thoughts and feelings.

ESS 24.07: Enhanced deployment health monitoring and next generation authentication

We’re excited to bring you Element Server Suite (ESS) 24.07, this month’s release of our hosting software includes deployment health indicators, the experimental launch of our next generation authentication system (OIDC), and several other improvements to make your organisation’s Element experience smoother and more efficient. So stay ahead of the curve with ESS, where timely security fixes are our top priority.

10 ways chat for companies is revolutionizing corporate communication

‍ In a corporate environment, tools that facilitate instant chat for companies benefit all stakeholders. For example, seamless internal communication helps employees foster cross-department collaboration, which ultimately promotes a positive work culture. According to Gallup research, businesses that prioritize and cultivate effective communication strategies are 3.5x more likely to outperform their competitors.

Learn How to Help Boost Rankings of a SaaS Company

What is SaaS? It refers to Software-as-a-service (SaaS) and is a cloud-based methodology for delivering software to customers. Typically, a SaaS company makes software available online so customers don't have to install and preserve it on their devices. High-quality backlinks from reputable websites can help SaaS companies rank higher in search results. In addition to strengthening brand authority, SaaS link-building cultivates potential users' trust and confidence.

A Closer Look: Strategies for Effective Proxy Deployment in Modern Technology

Do you prefer having a secure online space? Then, you need to consider proxy servers. Nowadays, these tools have become a ubiquitous component of the business world. Think of a proxy server as an intermediary between you and the internet, shielding you from any potential threats. As well-known as these tools are today, many individuals out there still lack knowledge about effective proxy deployment strategies. Selecting the right strategy goes a long way toward securing your online activities.

Ridgeline International secures Element partnership

Ridgeline International and Element have signed an agreement that makes Ridgeline Element’s primary partner in the US National Security market. Ridgeline, a pioneer in data privacy and secure infrastructure solutions, helps organizations operate securely in the era of ubiquitous data collection and technical surveillance. Element specializes in secure, decentralised communication. It is led by the team that created the open standard Matrix protocol.

Preview: Zoom recordings in Mattermost with Copilot summaries

In this experimental preview, see how the Mattermost Zoom plugin can share recordings and transcripts from recurring meetings directly in a Mattermost channel. This new functionality allows organizations to bring more team context into Mattermost discussions and use the LLM of their choice on their Zoom data. If enabled and configured, use Mattermost Copilot to rapidly extract insights and share them with your team via AI-generated summarization.

The Importance of Clear Communication Strategies in Team Projects

Unlocking the full potential of teamwork is like solving a complex puzzle. It involves a symphony of various professionals, each an expert in their own right. However, aligning everyone towards a shared vision and facilitating smooth collaboration is a task full of intricacies and nuances for any project manager. It's not just about managing the operational aspects of the project; it's about ensuring each team member 'gets' each other, promoting an atmosphere of clear, precise communication.

Bridging Remote and On-Site Teams: Communication Strategies for Hybrid Financial Workplaces

The COVID-19 pandemic forced a gigantic remote work experiment across global industries. As finance firms transition to post-pandemic operations, most are adopting a “hybrid” model combining on-site and remote workers. The hybrid approach aspires to “get the best of both worlds”. Employees gain location flexibility while firms retain physical offices and in-person collaboration.

Cloud Storage Revolution: How It Transforms Business and Marketing Strategies

The cloud storage revolution is here, transforming how businesses operate and market their products. For business, cloud storage isn't just about storing data—it's a game-changer. It’s driving cost savings, boosting collaboration, and enhancing data security. For marketing, it's creating opportunities for data-driven strategies and personalized customer experiences. This article breaks down what cloud storage is and its key features.

Zulip 9.0: Organized chat for distributed teams

We’re excited to announce the release of Zulip Server 9.0, containing hundreds of new features and bug fixes! Zulip is an open-source team chat application designed for seamless remote and hybrid work. With conversations organized by topic, Zulip is ideal for both live and asynchronous communication. Zulip’s 100% open-source software is available as a cloud service or a self-hosted solution, and is used by thousands of organizations around the world.

B2B payment solution: what is it? Comprehensive guide for you!

Unquestionably, by encouraging professionalism, technology has offered great advantages for corporate dealings. Thanks to technology, companies are changing B2B payment systems and choosing electronic transactions over paper checks. Moreover, creative payment technologies are streamlining worldwide networks and communication, thus saturating the market with a range of possibilities. Still, among this variety, selecting the appropriate B2B payment system may be a difficult chore.

How Businesses Protect Private User Data

Digital information has become a focal point of revolutionary advancements in the XXI century. From transformation and efficient management of information to new ways to communicate ideas, nothing comes close to the efficiency of digitalized communication and record management. The implementation of digital program systems and tools has affected all business models. To keep up with competitors, every company utilizes databases and cloud computing.

From the CrowdStrike crisis to control: key strategies for IT resilience

Corporate reliance on technology frequently carries the risk of crisis when it fails, for whatever reason. The most recent example was Friday's global IT shutdown. An IT outage like this has serious consequences. The scale of the disruption, from grounded flights to paralyzed hospital systems and stalled retail operations, highlights the vulnerability of our digital world. It has an impact on the organizations involved, particularly their credibility and reputation.

A Comprehensive Guide to Planning and Hosting Successful Webinars

As the digital landscape continues to evolve, the importance of engaging with your audience in a virtual setting has become paramount. Being able to deliver informative and interactive presentations through online platforms has become a crucial skill for professionals in every industry. In this comprehensive article, we will delve into the intricacies of organizing and conducting virtual seminars.

How Digital Adoption Boosts Productivity in a Hybrid Workforce Mix

The shift to hybrid work arrangements emanating from digital transformation initiatives, with some employees operating remotely and others from the physical workplace by organizations globally, radically changed how people conduct business. With employees scattered across different locations, it has become increasingly important for organizations to find ways to maintain their productivity levels and efficiency while ensuring that their workforce remains connected.

Mattermost Copilot in action: Thread summaries, vision support, call summarization & more

As the central collaboration hub for your organization, Mattermost is full of all sorts of enriched communication data that your organization can use to work smarter and more efficiently. However, without the right tools in place, all of that conversation data can be difficult to parse, preventing organizations from unlocking the true value of that essential data. As a result, employees often deal with information overload and struggle to figure out which messages require immediate action.

AI in government: How is it transforming communication and services?

‍ Governments all over the globe face mounting pressure to improve efficiency, transparency, and service delivery. Traditional methods are falling short, leading to citizen frustration and operational bottlenecks. The public sector urgently needs a solution to bridge the gap between rising expectations and limited resources. Artificial Intelligence (AI) is revolutionizing how governments operate, communicate, and serve their citizens.

What are public engagement tools: 6 features to look for

‍ Over 5 billion internet users worldwide underscore the importance of digital public engagement tools. These tools enhance citizen participation in governance. Effective public engagement tools are vital for: These tools bridge the gap between policymakers and the public, ensuring governance that is transparent, accountable, inclusive, and sustainable. They provide a platform for everyone, decentralizing communication and fostering a responsible government.

Unveiling the Mystery: A Comprehensive Guide to VPNs

We rely on the internet daily. It keeps us in touch and entertained. Yet, risks exist—we might lose privacy or face security issues. That's where virtual private networks, or VPNs, can help. But what is a VPN, and how can it help you? This simple handbook plunges into the pool of VPNs. It breaks down how they work, their pros, and when you might need them. Tech experts and everyday web surfers alike, this guide prepares you. It helps you figure out if a VPN is the right online security tool for you.

6 Government communications strategy examples with best practices to follow

‍ A government communications strategy is a coordinated plan that aims to inform, engage, and influence the public. Effective communication is crucial for transparency, public trust, and successful policy implementation. Evaluating successful government communications strategy examples can help administrations design an effective approach to communication.

Disney's Slack breach tells an important story

News of Disney’s alleged Slack breach shows what can happen when organisations trust centralised communications platforms that don’t use end-to-end encryption; if an attacker gets inside, they have access to everything. By contrast, in an end-to-end encrypted system, data is instead only accessible by specific cryptographically identified users and their devices. Hopefully the master storyteller can help organisations learn that relying on popular but insecure platforms is a catastrophic risk.

How to choose the right civic engagement software

‍ Civic engagement software is a powerful tool that helps citizens interact with their governments. This technology is critical to modern governance as it allows for transparent communication, public feedback collection, and successful project management As citizens demand greater accountability and participation in decision-making processes, the value of a strong citizen engagement platform cannot be overstated.

Web Scraping: What It Is And How Companies Can Leverage It

In the contemporary digital landscape, information reigns supreme. The ability to extract, analyze, and utilize data effectively can significantly propel a business forward. Web scraping, a method of collecting data from websites, has emerged as a vital tool for companies seeking to harness the vast expanse of online information. This article delves into what web scraping is and explores the myriad ways companies can leverage this technique to gain a competitive edge.

Rocket.Chat and Bluescape forge strategic alliance to strengthen defense operations

Rocket.Chat has partnered with Bluescape, a mission-ready visual workplace, to provide a reliable solution for secure and unified defense operations. This integration will help defense and federal agencies to securely share and manage mission-critical information, collaborate on mission strategies in real-time, connect with key partners to exchange classified intelligence and protect confidential data from unauthorized access, interception, and tampering.

How do Professional SEO Services Enhance Productivity in B2B Tech?

Have you ever wondered how B2B tech companies can improve productivity? The answer might surprise you. It lies in professional SEO services. Let's explore how these services can make a big difference. SEO, or Search Engine Optimization, is a game-changer for businesses. It involves techniques to improve your website's visibility on search engines like Google. When your site ranks higher, it gets more traffic. This increased traffic can lead to higher sales and more significant business opportunities.

Cybersecurity in B2B Tech: Safeguarding Communication Channels

B2B tech companies often handle sensitive and highly confidential information such as financial data, patents, copyrights, proprietary information, and trademarks. This information can be incredibly valuable to competitors and other malicious actors. Cybercriminals can commit fraud, account takeovers, social engineering, or industry espionage with stolen information from B2B tech communication channels. Cyberattacks on B2B companies are increasing every year, and many of them are financially motivated.

Ensuring Financial Security in Business Collaboration Tools

Businesses today need secure collaboration tools to protect their financial data. With cyber threats evolving, choosing platforms with top-notch encryption and robust security features is crucial. Advanced AI-powered systems, for instance, are transforming how companies guard against breaches. They not only safeguard information but ensure seamless operations without compromising sensitive details.

5 best tools to enhance digital civic engagement

Civic engagement is now one of the key activities that define a healthy democracy. Moreover, digital civic engagement fosters trust between citizens and the government. The result? A more accountable governance. Without this, democratic societies are likely to turn into isolated and indifferent societies that do not meet the needs of their citizens.

Best enterprise messaging tools: 5 factors to consider

Traditional communication techniques, like email, can result in cluttered inboxes, missed messages, and delayed responses, whereas meetings can be time-consuming and disruptive to workflow. The fact is, traditional approaches struggle to keep up with the changing needs of modern enterprises, resulting in inefficiencies and communication breakdowns. Enterprise messaging systems have evolved as an effective solution to these difficulties.

Rocket.Chat AI: Empowering you with data sovereignty and accuracy

We live in an era of artificial intelligence, and its benefits are undeniable. However, it is critical to ensure organizations can trust what AI has to offer and reduce risks, especially in government, defense, and critical infrastructure. The European Union AI Act and the Biden Administration’s AI Bill of Rights are a testament to this. At Rocket.Chat, security isn’t an afterthought; it’s an integral part of our original blueprint.

11 Essential Collaboration Skills for Effective Teamwork

There’s no doubt, nothing in today’s work environment is ordinary. It’s a fast-paced, interconnected, and hybrid workplace. That’s why collaboration is the recipe for a successful team. Effective teamwork is the cornerstone of high-performing organizations. It allows them to innovate, adapt, and achieve their goals. But what does it take to build a genuinely collaborative team?