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Mental Exhaustion: What's Causing It and How To Control It?

Mental exhaustion—this is a ride that so many people are on today and just so desperately want to get off. If this is where you’re at, don’t feel ashamed. Don’t feel isolated. And certainly don’t assume that you’ll be here forever. There are solutions (quite a few of them, in fact).

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Streamlining Application Releases With ITSM Release Management

In today’s world of ever-evolving technology, IT Service Management (ITSM) Release Management is one of the most important tasks for any business. It ensures that the latest software and hardware updates are released in a timely manner, allowing businesses to stay competitive and up-to-date in their respective industries.


The Pros and Cons of Unlimited PTO: Is It Right for Your Workplace?

Unlimited Paid Time Off (PTO) policies have gained attention in recent years as a potential solution to the challenges of traditional vacation policies. The concept of unlimited PTO is straightforward: rather than having a set number of vacation days, employees can take time off as needed without any predefined limits.


Introducing Company Timesheet: A single place to oversee your team's time

In the world of client work, it’s no easy feat to manage multiple projects and numerous clients, all while leading a fully-staffed team. Between day-to-day project details and regular client meetings, how do you keep a pulse on what your team’s working on? Or more importantly, how do you know if they’re logging their time?


10 alternatives for project and task management

Project managers have one of the most challenging roles in any organization. From coordinating goals, tasks, and people, to ensuring every project is delivered on time and under budget, it’s a constant juggling act where one dropped ball can cause chaos. Thankfully, we now have project management software to help plan projects, manage time, and allocate resources.


Support Ticket Lifecycle: How To Take Control

Support tickets are the primary way that users communicate incidents and problems. This is why it is important for businesses to understand the support ticket lifecycle, as well as the interventions and tools that can speed up the resolution process. To help businesses understand how they can improve, we are going to cover.


Aligning ITAM with Corporate Asset Management Needs

IT asset management (ITAM) is an increasingly popular IT management discipline, with 2022 Axelos research data showing that ITAM is the seventh most adopted IT service management (ITSM) capability (ITAM was added to ITIL in ITIL 4): But it’s such a wide-ranging IT management capability that it can be challenging to understand where to start and how to ensure that initial ITAM investments deliver sufficient benefits to engender future ITAM growth.

In-game chat: 6 features to drive player engagement in 2023

Gaming has always been more than just button-mashing and high scores. It's a sanctuary where social connections thrive — a virtual playground for over 3 billion people worldwide to gather, interact, and let their inner gamers shine. In this era of digital camaraderie, the power of in-game chat has become prominent, acting as the ultimate social glue that binds players together.