In an era where technology is advancing so rapidly, Chat Engine proves to be a useful set of tools for development teams that want to build chat functionalities fast. Organizations across industries are recognizing the importance of instant messaging — be it for internal or customer communication. Simply, we are all used to talking over chat in both our private and professional lives.
Chat apps are the staple of communication today. In the complex world of modern communication, simplicity, accessibility, and immediacy play crucial roles. Whether you're catching up with old friends or organizing a group trip, the quality and ease of communication can significantly enhance the experience. Gone are the days of SMS limit frustrations and painstaking international call charges.
With the release of Rocket.Chat SIX and Rocket.Chat 6.2, the last few quarters of the year have been phenomenal. This quarter shows no signs of slowing down — Rocket.Chat 6.3 is now live! From support for a global Matrix network search to the much-requested Outlook Calendar integration, as well as the introduction of the ChatGPT app and a new style for mentions, there is much to delve into.
Work chat apps are much more than just communication tools. They are remarkable apps that have helped businesses connect team members spread across countries, departments, and even continents. Studies suggest that teams that communicate effectively are 25% more productive. Using work chat helps manage the remote workforce effectively and streamlines the entire business communication. Read the blog to explore the best work chat apps in 2023 and choose one that aligns with your business requirements.
In times marked by technological advancements and an ever-increasing dependence on digital communication, securing private information and conversations has emerged as a crucial concern. According to a social conversational commerce report, 60% of people prefer messaging over phone calls or emails. However, the pervasive cyber threats and the necessity to protect private data have caused secure messaging apps to become more popular.
OZG (Onlinezugangsgesetz) is the latest example of a European-based law that aims to improve the quality of public services for citizens. The German Online Access Act is yet to be fully implemented, but the implications are far-reaching. European countries often set the trends and standards with their legislation: will there be a spillover effect, and will other countries follow the German lead? This remains to be seen in the following years.
In today's ever-changing digital landscape, communication methods have experienced a significant shift. While businesses have embraced digital communication platforms for building faster, agile connections with customers, governments have adapted considerably slower. Stringent regulations pertaining to data protection and a lack of funding have also made the digital transition difficult.
In an era where time is of the essence and patients demand convenience, the winds of change have swept through the sacred realm of medicine. Brace yourself, healthcare providers, for what lies ahead is not a fleeting trend but a bona fide telemedicine revolution! With 62% of patients longing for the ease of virtual consultations, it's clear that healthcare's digital transformation is here to stay. Besides, SMS text messages have a 19% click-through rate (CTR) compared to 4% for emails.
Stream (previously known as GetStream) is a live chat solution that can be embedded into mobile and web applications. Businesses can develop their own chat application using the Stream SDK and API. It offers several valuable features like silent messages, threaded conversation, message history, multi-region support, user roles, typing indicators, @mentions, and so on. Though this in-app messaging platform has advanced features, the data generated from the messaging app is stored in its backend.
For every brand wishing to expand its business or communication strategies, choosing an in-chat app and communication platform with the best capabilities is essential. Sendbird has gained popularity by establishing a strong reputation for delivering robust API and platform services. However, Sendbird also has several drawbacks, like pricing structure, the complexity of implementation, limited customization, etc., prompting many to explore worthy Sendbird alternatives.
