In-app messaging has become integral to most businesses across industries due to its convenience and efficiency. For example, in the healthcare industry, live chats can help patients schedule appointments, ask medical questions, and receive timely updates about their health status. Therefore, real-time in-app messaging is no longer a nice-to-have but a must-have.

When it comes to team collaboration, Cisco Jabber is a robust tool. It enables users to communicate with one another through multiple channels, including phone, video, VoIP, and instant messaging. These features make it a preferred option for businesses. But, in November 2022, Cisco announced its End-of-Life (EOL) and End-of-Support(EOS). It means Cisco will discontinue the development, sale, and support of Jabber. There will be no more software updates, security patches, and technical support.

In today’s world, organizations must be conscious about protecting data and safeguarding the exchange of information. On top of that, digital transformation has become ubiquitous, covering everything from the organization's top-secret business leads to unclassified day-to-day operational information. With this level of digitization, the risk of cyberattacks also comes to the fore. A multilevel security (MLS) approach is crucial in privacy-conscious organizations prioritizing data security.

The Health Insurance Portability and Accountability Act (HIPAA) is a federal law that requires healthcare providers and other covered entities to protect the privacy and security of patient health information. HIPAA is a common topic in the medical field, but sometimes it can be difficult to track what it refers to and how to avoid violations. Complying with HIPAA rules requires constant effort and customization.

Lately, on-premise solutions are experiencing an upsurge. Although many companies choose cloud computing for its convenience and scalability, organizations prioritizing airtight security, complete control, and privacy prefer leveraging on-premise solutions. On-prem deployment has many unique benefits businesses can capitalize on, such as in-house storage of data and software, lower network bandwidth cost, easier compliance, and more.

Given the widespread use of instant messaging and chat apps for communication in 2023, organizations are prioritizing control over data exchanges on these platforms. MarketsandMarkets reports that the on-premises collaboration market is projected to grow at a CAGR of 12.7% during the forecast period, with an expected market size of USD 85.8 billion by 2026. What drives this growth? It is the increasing adoption of cloud-based and on-premises collaboration solutions by organizations!

With the advancement in technology and rapid digitization, the potential risk for cyber crimes has also increased to a great extent. These risks often incur a data loss, negatively impact assets, and in some extreme cases, lead to plant shutdowns. In order to mitigate such risks, many businesses are now shifting towards adapting the air-gapped network strategy. This security measure ensures that systems and their stored data are protected from unauthorized access.

The days of the old-school proprietary software are gone! Open-source is the new kid in town. And it's taking the business world by storm — including enterprise businesses. Businesses of all sizes are increasingly adopting open-source enterprise software as the digital landscape continues to evolve. Traditionally, we've seen open-source projects being adopted by smaller companies with limited budget or niche software needs.

In 2023, many schools and universities are increasingly leveraging digital communication to further the goals of effective teaching and assessment. However, many institutions are yet to implement such forward-looking changes. Their efforts are often limited by a lack of funding, outdated infrastructure, or resistance to change. Digital transformation is changing how industries and sectors work, bringing transparency, efficiency and speed to manual processes. The field of education is no different.

In the healthcare industry, patient confidentiality and data privacy are paramount. Healthcare providers must be extra cautious while communicating and exchanging sensitive patient information electronically, especially with the increasing use of digital platforms and the rising risks of cyber threats. Moreover, data privacy regulations like HIPAA make it mandatory for healthcare providers to ensure the confidentiality of patient data.