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Zulip Cloud security vulnerability with reusable invitation links

An internal investigation recently uncovered a vulnerability (identified as CVE-2022-21706) in Zulip’s invitation links. Specifically, a reusable invitation link could be used to join a different organization than the one it was created for. As a result, there was a potential for users to join any organization without an invitation (and bypassing domain restrictions). This vulnerability was discovered by the Zulip security team, and has now been fixed for all Zulip Cloud organizations.

6 ways customer service chatbots increase customer satisfaction

The digitalization of businesses is growing at a rapid pace. Customers demand that products and services be available 24/7 throughout the year. Because of this demand, customer service chatbots are becoming increasingly popular among businesses. A chatbot is a software program that uses Artificial Intelligence and Machine language to operate. A customer service chatbot is being used in the e-commerce business for improved customer service.

Introducing Courier Elemental

Marking up notification emails with HTML out of the 1990s has always been an annoyance, but now notifications need to span across additional channels such as SMS, Slack, Microsoft Teams, mobile push, web push, etc. They also need to accommodate more dynamic use cases like magic login links, multi-language notifications, and location based alerts that have caused the content formatting challenge to become far more complicated and cumbersome.

10 Excellent Slack Alternatives (Features, Pricing)

Slack is one of the most popular real-time work communication apps used by individuals, teams, and organizations. It offers quick chat functionality, easy file sharing, voice and video calls, and more. So why look for Slack alternatives? Well, Slack has its own share of drawbacks. For starters, the fast messaging and endless group chats make it difficult to track what’s happening. In this article, we’ll discuss some Slack drawbacks and suggest 10 Slack alternatives you can use instead.

Alternative to Sandes Messaging App in 2022

The Indian government developed a messaging app for the government called GIMS, which stands for Government Instant Messaging System. Government officials refer to it as Sandes, which means "message" in Hindi. "Sandes is a secure, open source-based, the cloud-enabled platform hosted on government infrastructure, allowing the GOI to maintain strategic control. One-to-one and group messaging, file and media sharing, audio-video calls, and e-government program integration are some of its features.

9 HipChat Alternatives (True & False Competitors) Reviewed in 2022

As I’m writing this in January 2019, I suppose we can already talk about the tool using past tense. HipChat WAS a popular messaging and collaboration service owned by Atlassian, launched in 2010 (years before Slack!). HipChat was a decent Slack competitor for years. Even when Frisco-based SaaS was already picking up steam, HipChat managed to get ahead of its arch-rival a few times.

Element launches E2EE Location Sharing

Location sharing can be seen in both a positive and negative light. Great in the sense that it provides an extra layer of safety and convenience to users. Ever tried finding your friends at a festival without location sharing? Impossible. A lone worker who wants the comfort of those back at base knowing where they are? Yes please. But, of course, it can also be a massive invasion of privacy and yet another opportunity for data mining and more ******* adverts.

FOSDEM 2022's communication infrastructure was provided by Element Matrix Services

FOSDEM 2022 took place on Matrix 5-6 February, seeing anyone enthusiastic about free and open source software - from anywhere across the globe - meet, share ideas and collaborate. For a full write up from a pure Matrix perspective, visit the Matrix blog post. Element was a sponsor of FOSDEM 2022 and our Element Matrix Services (EMS) team provided all of the chat infrastructure for this year’s event.

How to Internationalize Your App's Product Notifications

Internationalization in software development, known as “i18n” for its number of letters, is as vital as ever for modern companies. Web-based products and services are no longer tied to geographical and cultural boundaries and not every potential customer speaks English. You might have designed your app with your native region in mind, but you’ll eventually need to expand your supported languages and regions to cater to a global audience.

A white label messaging app to create your own brand messenger

Want a secure custom branded web-based messenger, but don’t want to pay a fortune? You can have exactly that using Element Cloud, from just $15 per month! via GIPHY A branded Element web app is ideal for organisations and communities who want all the benefits of open and secure end-to-end encrypted messaging, but with a customised interface to make it look like their own.